Adding scanner

[Sanford Aranoff]

I have an Epson Perfection 1200 U scanner that works fine in Win 2k.
With XP, Device Manager said device is not
working properly. Windows found the driver, and I began installing. Then
a message: "Has not passed Windows Logo
testing to verify compatibly with XP. ... may impair operating of this
system." Scary message. Does this mean that I should avoid installing
this scanner?

 

[Malke]

I have an Epson Perfection 1200 U scanner that works fine in Win 2k.
With XP, Device Manager said device is not
working properly. Windows found the driver, and I began installing.
Then a message: "Has not passed Windows Logo
testing to verify compatibly with XP. ... may impair operating of this
system." Scary message. Does this mean that I should avoid installing
this scanner?

Make a System Restore point before you install the driver. Did you get
the driver from Epson's website for your scanner? If there are no
drivers specifically for XP, your Win2k drivers might work and they
might not. The only way to tell is to try.

Malke

 

[Will Denny]

Hi

Try here for an XP compliant driver:

http://esupport.epson-europe.com/Pr...C1D6F37C6103EB1F2FC82F68793A832435AE0E629BEE6

Don't forget to disconnect the scanner before you install the driver.

 

[Sanford Aranoff]

I downloaded the driver and ran.

Control Panel|Add new hardware. It found the scanner, with an ! mark. Add new hardware. Got the same error message.

 

[Will Denny]

Hi

Did you uninstall any previous drivers beforehand and disconnect the scanner
before installing the new drivers?

 

[Sanford Aranoff]

Try to uninstall the drivers. "Driver needed for system. Cannot uninstall." Try to install. "Uninstalling. Installing." Seems okay.
However, Device Manager says device is not working properly. If I allow Windows to install the device, I get the scare message.

 

[Will Denny]

Hi

Try to disable the Windows Image Acquisition (WIA) Service - then attempt
the uninstall/reinstall. Re-enable the WIA Service afterwards.

You can access the Services by typing the following from Start>Run and then
scrolling down the list:

services.msc

Right click the WIA Service and select 'Stop'. Then right click the WIA
Service again and select Properties. Make sure the 'Startup type:' drop
down menu is set to 'Disabled'. Then reboot your system.

 

[Will Denny]

As a thought, you may be able to just stop the WIA Service instead of
disabling it as well - then try the uninstall/reinstall.

 

[Sanford Aranoff]

Disabled service. Rebooted. Cannot uninstall.

What is the big problem? This is a new system!

 

[Will Denny]

Hi

The driver and the scanner aren't compatible for some reason. The Twain
drivers are different versions between the 1240U I've got here and your
1200U. Have you tried contacting Epson - there may be a specific driver
that is needed:

http://esupport.epson-europe.com/FA...B8769B978446C458D2EEA1A0D465AC1CEB20F5C2D7D05

http://www.epson.com/cgi-bin/Store/...FAQs&oid=14568&prodoid=9921&category=Products

http://esupport.epson-europe.com/FA...C1D6F37C6103EB1F2FC82F68793A832435AE0E629BEE6

http://www.epson.com/cgi-bin/Store/...ducts&infoType=Contact&oid=14568&prodoid=9921

 

[Sanford Aranoff]

Yes, but why cannot I uninstall it?

Hi

The driver and the scanner aren't compatible for some reason. The Twain
drivers are different versions between the 1240U I've got here and your
1200U. Have you tried contacting Epson - there may be a specific driver
that is needed:

http://esupport.epson-europe.com/FA...B8769B978446C458D2EEA1A0D465AC1CEB20F5C2D7D05

http://www.epson.com/cgi-bin/Store/...FAQs&oid=14568&prodoid=9921&category=Products

http://esupport.epson-europe.com/FA...C1D6F37C6103EB1F2FC82F68793A832435AE0E629BEE6

http://www.epson.com/cgi-bin/Store/...ducts&infoType=Contact&oid=14568&prodoid=9921

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Sanford Aranoff]

After disabling WIA service, I changed startup to automatic. I could not start it. No processes...

 

[Sanford Aranoff]

The Epson website states:
*****
TWAIN Driver v5.53A
Windows XP, Windows 2000, Windows Me, Windows 98
epson10245.exe - 4.6MB - posted on 02/25/02
This self-extracting file contains the Epson Perfection 1200U and 1200U Photo TWAIN Driver v5.53A.

Important: The scanner must be disconnected from computer during the installation of this driver.

NOTE: Windows XP Users: You will get a Hardware Installation dialog box when you install the scanner. Click Continue Anyway to complete
installation.

Windows 2000 Users: You will get the Digital Signature Not Found dialog box during installation. Click Yes to continue installation.
*****
My question is that I got the Digital Signature Not Found dialog box during installation. My problem is that this is XP, not 2000. What do you
recommend? Continue with installation? Will I risk my computer?

 

[Sanford Aranoff]

I successfully installed the scanner.
First, I created a restore point.
Then when the message came up, I said continue.

I guess things are okay. Strange message!

 

[pcbutts1]

The problem is user error. Just click yes on the warning and enjoy your
scanner.

--


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[pcbutts1]

Did you read this "NOTE: Windows XP Users: You will get a Hardware
Installation dialog box when you install the scanner. Click Continue Anyway
to complete installation."


--


The best live web video on the internet http://www.seedsv.com/webdemo.htm
NEW Embedded system W/Linux. We now sell DVR cards.
See it all at http://www.seedsv.com/products.htm
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[Guest]

Most folks reboot into SAFE mode to remove drivers / programs.

=======================================
Best regards with your searching, Gary 'Doc' Adams
New Orleans, Louisiana - USA
Lsu @ msn.com
http://searchingforfamily.org
~ Read to Learn - Write to Think ~
=======================================

 

[Sanford Aranoff]

Again, I did click yes, and the scanner device is working.

My question is what is the meaning of the error message?

Safe mode did not make a difference. I did use restore points.

 

[Will Denny]

Hi

"Most folks reboot into SAFE mode" - where did you get that from?

 

[Will Denny]

Hi

Most devices will work by bypassing the "Has not passed Windows Logo..."
warning. It means that the drivers you are trying to install haven't been
tested by MS with that particular device and that any continuation with the
install cannot guarantee that the install will not have any repercussions on
your Windows system.