ActiveX Help and Support Center SP2

[Jack Mills]

Clicking any choices available in XP Pro SP2's Help and
Support Center results in a Microsoft Internet Explorer
pop-up warning with this message: "Your current security
settings prohibit running ActiveX controls on this page.
As a result, the page may not display correctly."

The problem remains after I've changed all ActiveX options
under all four Web content zones found by clicking Tools |
Internet Options | Security.

Surely Microsoft wants its XP SP2 users to have full
access to all pages and links within the Help and Support
Center. What changes can I make to eliminate the pop-up
warning? TIA

 

[Doug Knox MS-MVP]

I would say you want the Intranet Zone, and in the ActiveX Controls section, Disable Automatic Prompting.

 

[Jack Mills]

Didn't work. Any other ideas?

Assuming you are running XP Pro SP2, can you click Start |
Help and Support | Printing and faxing WITHOUT the warning
pop-up? TIA

-----Original Message-----
I would say you want the Intranet Zone, and in the

ActiveX Controls section, Disable Automatic Prompting.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Jack Mills" <[email protected]> wrote

in message news:[email protected]...

 

[Doug Knox MS-MVP]

Yes, all links work without the popup. I'll continue digging.

 

[Doug Knox MS-MVP]

Jack,

Click Start, Run and enter REGEDIT Go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0

Look in the right pane for a value called "1200". On my system, its set to 0, by default. Setting it to 1 causes a dialog asking, "Do you want to allow software such as ActiveX controls and plug-ins to run". The dialog title is Internet Explorer. Setting this value to 3, causes "script errors". If its not, 0, change it to 0 (zero). Close and re-open Help and Support.

 

[Jack Mills]

The culprit, it turns out, was Qwik-Fix
(http://www.pivx.com/qwikfix.asp), which I've now
removed. No more pop-ups. Thanks for your help. You
pointed me in the right direction. Jack Mills

-----Original Message-----
Jack,

Click Start, Run and enter REGEDIT Go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersio n\Internet Settings\Zones\0

Look in the right pane for a value called "1200". On my

system, its set to 0, by default. Setting it to 1 causes
a dialog asking, "Do you want to allow software such as
ActiveX controls and plug-ins to run". The dialog title
is Internet Explorer. Setting this value to 3,
causes "script errors". If its not, 0, change it to 0
(zero). Close and re-open Help and Support.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Jack Mills" <[email protected]> wrote

in message news:[email protected]...

 

[Doug Knox MS-MVP]

Glad to help, even if it was the wrong answer