See this recent post in WinUp newgroup by Lucy [MSFT]:
<paste>
It sounds like a program may be blocking activeX controls.
Verify the following list:
1) Open Internet Explorer
2) Select Tools > Internet Options
3) Select Security Tab
4) Highlight "Internet" and Click "Custom Level"
5) Under "ActiveX controls and Plugins" Verify the following:
Download signed ActiveX controls = Prompt
Download unsigned ActiveX controls = Disabled
Initialize and script ActiveX controls not marked as safe = Disabled
Run ActiveX controls and Plugins = Enabled
Script ActiveX controls marked safe for scripting = Enabled
Start > Run
Type "regsvr32 softpub.dll" (without quotes)
Press ok.
Should receive a succeeded message.
Repeat above steps for:
wintrust.dll
initpki.dll
dssenh.dll
gpkcsp.dll
sccbase.dll
slbcsp.dll
cryptdlg.dll
Add the following Trusted Sites:
1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (https

for all sites in
this zone."
7. Add all of the following sites.
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com (Note: The https is correct)
http://Download.Windowsupdate.com
https://a248.e.akamai.net
Also please disable any web enhancement/accelerator programs before
accessing the site. Here's a KB link with a list of some programs known to
intercept Windows Update.
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234
Look in the system32 folder and verify you are running the latest Windows
Update site controls
Windows XP and Windows 2000
IUCTL.DLL and IUENGINE.DLL both version 5.4.3790.14
If not manually install the latest controls:
For Windows 2000, Windows XP, or Windows Server 2003:
1. Connect to the following link:
http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab
2. Save the file IUCTL.CAB to your Desktop.
3. Right-click on the file IUCTL.CAB and select "Extract to" on the popup
menu.
4. Indicate the location to which you want the file extracted and click OK.
5. Go to the location you selected and right-click the file IUCTL.INF.
6. Select "Install" on the popup menu.
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http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&[email protected]
--
HTH...Please post back to this thread
~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
Protect Your PC
http://www.microsoft.com/security/protect/default.asp