ACPI P4 W2k Pro, System restart instead of shutdown when click shutdown

[KS Teo]

Hi,

I 've a system with ACPI, P4, W2k Pro, when I click shutdown, it restart the
system instead of shutdown. Please advise me how to solve it. Thanks in
advance.

KS Teo

 

[Emmers Presson [MSFT]]

Hi,
You can try the following article to help narrow down the scope of the
issue:

315409 HOW TO: Troubleshoot Shutdown Problems in Windows 2000
http://support.microsoft.com/?id=315409

Many times, unsigned drivers will cause this problem. If so, you can use the
following article to identify and disable unsigned drivers:

259283 How to Use the File Signature Verification Tool to Find Third-Party
http://support.microsoft.com/?id=259283

You may be experiencing a Stop error on shutdown. In order to see the
bugcheck (Stop error), you can disable the feature to automatically reboot
when a Stop error occurs. Here are the steps to disable the autoreboot
feature:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Advanced tab, click "Startup and Recovery".

4. Click to clear the Automatically Reboot check box, and then click OK.