account rules

[AJS]

Hello,
I tried to apply rules that come from a specific account and then get moved
to a specific folder.
When I create the rule everything looks good. The moment I click "Apply" the
account changes to another account. All accounts are working properly when I
download mail.
What is funny is that on different rules the account changes randomly to
another account, so it does not always change to the same account.
I ran scanpst.exe, but everything was OK,
Please help, what could be the problem?
Thanks,
AJS

 

[Roady [MVP]]

Which version of Outlook are you using?
Which mail account types are you using?

This could be the result of a mail profile corruption.
Try it with a new mail profile (for testing purposes) and see if it still
happens.
See http://www.howto-outlook.com/faq/newprofile.htm

 

[AJS]

Thanks Robert,
I have one more question:
I backed up the .pst file, but when I restored it, mail accounts were not
included and the message rules had in brackets "on another computer". I had
to do all this manually.
Is there a way to back up OL so that I have an exact clone of OL when I
restore.
I will post this under a different subject too, but it would be great if you
could answer this.
Thanks
AJS

message | Which version of Outlook are you using?
| Which mail account types are you using?
|
| This could be the result of a mail profile corruption.
| Try it with a new mail profile (for testing purposes) and see if it still
| happens.
| See http://www.howto-outlook.com/faq/newprofile.htm
|
| --
| Robert Sparnaaij [MVP-Outlook]
| Coauthor, Configuring Microsoft Outlook 2003
| http://www.howto-outlook.com/
| Outlook FAQ, HowTo, Downloads, Add-Ins and more
|
| http://www.msoutlook.info/
| Real World Questions, Real World Answers
|
| -----
|
| | > Hello,
| > I tried to apply rules that come from a specific account and then get
| > moved
| > to a specific folder.
| > When I create the rule everything looks good. The moment I click "Apply"
| > the
| > account changes to another account. All accounts are working properly
when
| > I
| > download mail.
| > What is funny is that on different rules the account changes randomly to
| > another account, so it does not always change to the same account.
| > I ran scanpst.exe, but everything was OK,
| > Please help, what could be the problem?
| > Thanks,
| > AJS
| >
| >

 

[Roady [MVP]]

Account settings are not stored in the pst-file and rules are specific to
the mail profile which they were created for.
You'd need a backup tool which can abstract the machine dependencies and be
able to recreate them upon restore. Personally I had great experience with
ABF Outlook Backup
http://addins.howto-outlook.com/abf_outlookbackup
If you decide tor order use ABF-1HTJ8 to get a discount.