Access to USB Drive

J

Jon Hisey

I have a P2P network set up with WinXP Home, WinXP Media Center, and Win 98.
The machine with WinXP MC has an external USB drive which I have shared to
other machines on the network. The issue is that I can share data between
any of the machines' local hard drives, but when I try to access the USB
drive (even just get a directory listing) I get an error "[drive] is not
accessible. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions. Not Enough server storage is available to process this
command". When I access the machine's internal HDD, there is no error.

A couple of notes that might help.
1) This issue appeared shortly after the "server" machine was upgraded to
Norton Internet Security 2006. I have tried to see anything in Norton's
firewall that may be causing the problem, but was unable to see any problem,
as all machines in the workgroup are in the "trusted" zone. It should also
be noted that when Norton's was installed the drive was accessible for a
while, then occasionally needed a reboot before it was accessible, and now
is not accessible at all.
2) temporarily turning the firewall off, does not solve the problem.
3) The external drive appears to work fine when accessed from the "host"
machine.
4) all machines are up to date with windows updates
5) the "host" machine can be connected to the workgroup either via Ethernet,
or 802.11g. The problem does not seem to be affected by switching network
adapters
6) on the "host" internal drive there is about 8Gb free space, on the
External drive there is about 40G free space.
 
S

Steve Winograd [MVP]

"Jon Hisey" said:
I have a P2P network set up with WinXP Home, WinXP Media Center, and Win 98.
The machine with WinXP MC has an external USB drive which I have shared to
other machines on the network. The issue is that I can share data between
any of the machines' local hard drives, but when I try to access the USB
drive (even just get a directory listing) I get an error "[drive] is not
accessible. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions. Not Enough server storage is available to process this
command". When I access the machine's internal HDD, there is no error.

A couple of notes that might help.
1) This issue appeared shortly after the "server" machine was upgraded to
Norton Internet Security 2006. I have tried to see anything in Norton's
firewall that may be causing the problem, but was unable to see any problem,
as all machines in the workgroup are in the "trusted" zone. It should also
be noted that when Norton's was installed the drive was accessible for a
while, then occasionally needed a reboot before it was accessible, and now
is not accessible at all.
2) temporarily turning the firewall off, does not solve the problem.
3) The external drive appears to work fine when accessed from the "host"
machine.
4) all machines are up to date with windows updates
5) the "host" machine can be connected to the workgroup either via Ethernet,
or 802.11g. The problem does not seem to be affected by switching network
adapters
6) on the "host" internal drive there is about 8Gb free space, on the
External drive there is about 40G free space.

That "Not Enough server storage" error message is misleading. The
problem is probably that Norton Internet Security has changed an
obscure TCP/IP setting. Please see this Microsoft Knowledge Base
article for a likely solution, specifying a value of 15 for
IRPStackSize on the WinXP MC:

Antivirus Software May Cause Event ID 2011
http://support.microsoft.com/?scid=kb;en-us;177078
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

Thanks...that worked...but I'll admit it would have taken a long time to
deduce that fix from the error message.

Thanks again

Steve Winograd said:
"Jon Hisey" said:
I have a P2P network set up with WinXP Home, WinXP Media Center, and Win 98.
The machine with WinXP MC has an external USB drive which I have shared to
other machines on the network. The issue is that I can share data between
any of the machines' local hard drives, but when I try to access the USB
drive (even just get a directory listing) I get an error "[drive] is not
accessible. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions. Not Enough server storage is available to process this
command". When I access the machine's internal HDD, there is no error.

A couple of notes that might help.
1) This issue appeared shortly after the "server" machine was upgraded to
Norton Internet Security 2006. I have tried to see anything in Norton's
firewall that may be causing the problem, but was unable to see any problem,
as all machines in the workgroup are in the "trusted" zone. It should also
be noted that when Norton's was installed the drive was accessible for a
while, then occasionally needed a reboot before it was accessible, and now
is not accessible at all.
2) temporarily turning the firewall off, does not solve the problem.
3) The external drive appears to work fine when accessed from the "host"
machine.
4) all machines are up to date with windows updates
5) the "host" machine can be connected to the workgroup either via Ethernet,
or 802.11g. The problem does not seem to be affected by switching network
adapters
6) on the "host" internal drive there is about 8Gb free space, on the
External drive there is about 40G free space.

That "Not Enough server storage" error message is misleading. The
problem is probably that Norton Internet Security has changed an
obscure TCP/IP setting. Please see this Microsoft Knowledge Base
article for a likely solution, specifying a value of 15 for
IRPStackSize on the WinXP MC:

Antivirus Software May Cause Event ID 2011
http://support.microsoft.com/?scid=kb;en-us;177078
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 

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