G
Guest
we recently decided to add a second hard drive. when installed, neither of
the drives could be recognized. we formatted the new, bigger drive and
designated it the master, then installed the old drive as the slave. I can
open some of the files on the old drive, but when trying to open my extensive
Word files, a window says that "access is denied". I am able to open some of
the other documents owned by other member of this household. (the files were
not backed up onto a disc as were other important items---it's a long story
why that happened) we think there was some sort of pasword set up on the old
drive when it was formatted 2 years ago as a new computer, and blame that for
our difficulty in getting the drives recognized. But nowhere can I find
either the password or a way to enter it---I appreciate the help that anywone
can offer.
gina
the drives could be recognized. we formatted the new, bigger drive and
designated it the master, then installed the old drive as the slave. I can
open some of the files on the old drive, but when trying to open my extensive
Word files, a window says that "access is denied". I am able to open some of
the other documents owned by other member of this household. (the files were
not backed up onto a disc as were other important items---it's a long story
why that happened) we think there was some sort of pasword set up on the old
drive when it was formatted 2 years ago as a new computer, and blame that for
our difficulty in getting the drives recognized. But nowhere can I find
either the password or a way to enter it---I appreciate the help that anywone
can offer.
gina