873148 - "Access is denied" XP Service Pack 2

[Russell Sabadosa]

Per the subject KB this issue has to do with registry
permissions.

When I check the log file per the KB I can't discern
which registry Key is the issue.

Below is a partial log listing.

HELP PLEASE! (e-mail address removed)

1125.328: PruneCatalogsFromHotfixes:RegQueryValueEx
Failed: 0x2
1128.547: Num Ticks for Copying files : 757204
1131.968: DoRegistryUpdates:SetupInstallFromInfSection
Failed for ProductInstall.GlobalRegistryChanges.Install
error: 0x5
1131.968: INF_REGISTRY Failed
1131.968: DoInstallationoRegistryUpdates failed
1146.672: Unregistration of sprecovr successful
1146.718: Access is denied.
2356.015: Message displayed to the user: Access is denied.
2356.015: User Input: OK
2356.031: Service Pack 2 installation did not complete.

Select 'OK' to undo the changes that have been made.
2357.125: Message displayed to the user: Service Pack 2
installation did not complete.

Select 'OK' to undo the changes that have been made.
2357.125: User Input: OK
2357.156: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe
/~ -u -z
2856.937: Software Update Rollback has completed with
return code 0xbc2. This rollback requires a reboot.
2856.937: Service Pack 2 installation did not complete.

Windows XP has been partially updated and may not work
properly.
3685.265: Message displayed to the user: Service Pack 2
installation did not complete.

 

[Malke]

Per the subject KB this issue has to do with registry
permissions.

When I check the log file per the KB I can't discern
which registry Key is the issue.

(snip log)

You receive an "Access is denied" error message when you try to install
Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;873148&Product
=windowsxpsp2

The url has been split for my newsreader. Enter it into your browser's
addressbar on one line.

Malke

 

[Torgeir Bakken \(MVP\)]

Per the subject KB this issue has to do with registry
permissions.

When I check the log file per the KB I can't discern
which registry Key is the issue.

Below is a partial log listing.

HELP PLEASE! (e-mail address removed)

1125.328: PruneCatalogsFromHotfixes:RegQueryValueEx
Failed: 0x2
1128.547: Num Ticks for Copying files : 757204
1131.968: DoRegistryUpdates:SetupInstallFromInfSection
Failed for ProductInstall.GlobalRegistryChanges.Install
error: 0x5
1131.968: INF_REGISTRY Failed
1131.968: DoInstallationoRegistryUpdates failed
1146.672: Unregistration of sprecovr successful
1146.718: Access is denied.
2356.015: Message displayed to the user: Access is denied.
2356.015: User Input: OK
2356.031: Service Pack 2 installation did not complete.

Hi

You need to look in setupapi.log, and you will most likely need to
enable Verbose logging to see what keys have a problem.

More about this under the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2