Service Pack 3 won't install

S

Steve T

My brother cannot install the above on his HP slimline. All updates are
current. Here is the timeline that he provided for me:

Service Pack 3 Setup Error (the heading in the box)

Access is Denied (after you click on this you get the message below)

Service Pack 3 Installation Did Not Complete (after you click on this you
get the message below)

Select 'Ok" to undo the changes that have been made

Then you restart the computer and you are back to SP2 and all seems to work
fine.

Any ideas from the group or should I just have him Google for help? Thanks,
Steve T.
 
J

JS

Error message when you try to install Windows XP Service Pack 3:
"Access is denied" or "Service Pack installation did not complete"
http://support.microsoft.com/kb/949377/en-us

You may also want to look into this:
Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E"
http://support.microsoft.com/?kbid=953356
This is the patch to fix the above issue "For non-Intel processors"
***Must be applied before installing SP3***
http://www.microsoft.com/downloads/...A7-54D6-4C31-BDA3-EFD2F7E87A8C&displaylang=en

From: Jesper Johansson's blog
Does your AMD-based computer boot after installing XP SP3?
(Affects AMD-based computers with OEM images, primarily HP Desktops)
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx

Free unlimited installation and compatibility support
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131


JS
www.pagestart.com
 
S

Steve T

Thank you. This will get him started. He has an Intel processor so the AMD
aspect shouldn't apply. Steve T.
 
J

JS

You're welcome,

Here is some other info that might be useful:

If I where to install SP3 I would choose to download the
file and not use Automatic Updates.

I would also create an"Image Backup" of my drive prior
to installing SP3 just in case you do have problems.
Don't have any Image Backup software:
Try "True Image" (has a 15 day trial version available)
http://www.acronis.com/homecomputing/products/trueimage/

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Where to download SP3
SP3 file download:
(File is large but will only install components that you PC requires)
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

How to prevent SP3 from being installed on your PC
(Windows Service Pack Blocker Tool Kit)
http://www.microsoft.com/downloads/...7A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en
(Works for 1 year from date SP3 was released)

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/...ad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Be sure to download and read the file titled 'Overview of Windows XP Service
Pack 3'
Note: "You can run the SP3 update package on any edition of Windows XP SP1
or SP2."

The hard disk space requirements for Windows XP Service Pack 3
Discusses the hard disk space requirements for installing Windows XP Service
Pack 3 (SP3)
(For a PC on which Windows XP is already installed)
http://support.microsoft.com/kb/947311/en-us

Installing Windows XP Service Pack 3 (SP3)
http://technet.microsoft.com/en-us/windowsxp/cc164204.aspx

Release notes for the Windows XP Service Pack 3
http://support.microsoft.com/kb/936929/en-us

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480/

Steps to take before you install Windows XP Service Pack 3
Recommends steps to take before you install Windows XP Service Pack 3.
Also includes troubleshooting information.
http://support.microsoft.com/kb/950717/en-us

Internet Explorer: (From Shenan Stanley MS MVP)
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002: (From Shenan Stanley MS MVP)
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

XP SP3: Post Installation Cleanup:
http://www.aumha.net/viewtopic.php?f=62&t=33827

How to troubleshoot an unsuccessful installation of Windows XP Service Pack
3
http://support.microsoft.com/kb/950718/en-us


Windows XP Service Pack 3 (SP3) Forum:
(Post your issues here)
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

ISO image - used to create install CD:
(You must have CD burning software that can use an ISO as source)
http://www.microsoft.com/downloads/...ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en

Availability of the .NET Framework 1.0 post-Service Pack 3 hotfix
Describes the .NET Framework 1.0 post-Service Pack 3 hotfix rollup package
for the Mscorwks.dll, Mscorsvr.dll, and Mscorlib.dll files.
http://support.microsoft.com/kb/896061/en-us
 
P

PA Bear [MS MVP]

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377

See:
http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-xp/

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 

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