"503 No recipient(s)" on every outgoing email. Why?

[Guest]

I'm running Outlook 2003 and all of a sudden I can't send emails. They
bounce back immediately with "503 No recipient(s)", even though I know the
email address is good. Any suggestions?

 

[Jeff Stephenson [MSFT]]

I'm running Outlook 2003 and all of a sudden I can't send emails. They
bounce back immediately with "503 No recipient(s)", even though I know the
email address is good. Any suggestions?

You may need to authenticate to your outgoing server (see the "Outgoing
server" tab for your account). There's a bug in SP-1 of Outlook 2003 that
will cause this error if you're not authenticating when required by your
ISP.

 

[Guest]

this didnt help me ... I tried authenticating ...

any other suggestions?

 

[Jeff Stephenson [MSFT]]

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after trying to send?

 

[Guest]

I have the same problem. It's nothing to do with authentication - nothing
leaves the computer. I turned on diagnostics - where do I find OPMLog.log?

 

[Guest]

My log says:
2005.03.11 12:31:22 SMTP (mail.arabellasw.com): Begin execution
2005.03.11 12:31:22 SMTP (mail.arabellasw.com): Port: 25, Secure: no, SPA: no
2005.03.11 12:31:22 SMTP (mail.arabellasw.com): Finding host
2005.03.11 12:31:22 SMTP (mail.arabellasw.com): Connected to host
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 220
gold.webfusion.co.uk ESMTP Exim 3.36 #1 Fri, 11 Mar 2005 10:31:23 +0000
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] EHLO Jonathan
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx>
250-gold.webfusion.co.uk Hello bzq-82-81-79-79.red.bezeqint.net [82.81.79.79]
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250-SIZE 5242880
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250-PIPELINING
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250-AUTH PLAIN LOGIN
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250-STARTTLS
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250 HELP
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): Authorizing to server
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] AUTH LOGIN
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 334 -----------
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] -----------
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 334 -----------
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] *****
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 235 Authentication
succeeded
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): Authorized to host
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): Connected to host
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] MAIL FROM: <*****>
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 250 <*****> is
syntactically correct
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] RCPT TO: <*****>
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx>
550-http://www.spamhaus.org/query/bl?ip=82.81.79.79
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 550 mail from
82.81.79.79 rejected: administrative prohibition (host is blacklisted)
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): [tx] DATA
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 503 No recipient(s).
2005.03.11 12:31:24 SMTP (mail.arabellasw.com): End execution
2005.03.11 12:31:24 Jonathan Masel: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.03.11 12:31:24 Jonathan Masel: Synch operation completed


Who is asking spamhaus about the server and how do I stop it from doing so?

Thanks

 

[Brian Tillman]

My log says: ....snip...
2005.03.11 12:31:23 SMTP (mail.arabellasw.com): <rx> 550 mail from
82.81.79.79 rejected: administrative prohibition (host is blacklisted)

The ISP for whomever you're trying to reach has determined it will not
accept mail from "arabellasw.com" because that domain appears on a blacklist
site as a SPAMmer domain.

 

[Brian Tillman]

Who is asking spamhaus about the server and how do I stop it from
doing so?

Oops. I didn't read your post far enough. Your recipient's ISP is flagging
your domain as a blacklisted domain. There may or may not be anything you
can do about it. See
http://cbl.abuseat.org/lookup.cgi?ip=82.81.79.79

 

[Jeff Stephenson [MSFT]]

I have the same problem. It's nothing to do with authentication - nothing
leaves the computer. I turned on diagnostics - where do I find OPMLog.log?

What version of Outlook do you have? What sort of mail accounts? Do you
get any error messages? If so, what are they?