2 Problems...probably connected with eachother?

A

Andydg

Ok so I've been having nothing but problems with my computer. (Yay
Windows!)... The other day I tried to play a video with WMP11 and about 10
seconds into the video a blue screen popped up saying something about a
hardware or software failure...I restarted like it said to and when I
restarted at the log in screen a lil' box popped up that read "The instruct
at "0x77e7ebl" referenced memory at "0x00000001" memory could not be read" I
then had the option to either terminate the program or debug it. I've chosen
both and I get the message every time I restart my computer and I get the
blue screen every time I try to play a video.

Videos on Youtube work BTW just nothing from the computer...emailed the
videos to myself and played them on another computer and they worked there.

What I've tried to fix the problem:

1. Uninstall WMP11-still have the problem
2. Re-installed WMP11-still have the problem
3. Tried using RealPlayer, QuickTime, and VLC (I think that's what it
was)-still have the problem

I'm running XP Pro, SP2, and current on updates. I haven't installed
anything lately and McAfee hasn't found anything. I don't even know where to
go from here so any help would be great! Also I'm not a computer expert,
just your average college student. Thanks in advance!
 
A

Andydg

Installed the codecs and my drivers are all up to date for my video
card...still get the blue screen when I try to play a video.
 
C

Colin Barnhorst

Try reseating the video card.

Andydg said:
Installed the codecs and my drivers are all up to date for my video
card...still get the blue screen when I try to play a video.
Click to expand...
 
A

Andydg

Ok thanks, I'll try that! BTW I don't remember if I mentioned it or not, but
it's ONLY when I try to play a video that this happens. Games and everything
else (pics, internet browser, messengers, etc) work just fine...
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

WMP11 DRM Upgrade Problems 5
Windows 7/XP and RealPlayer versus IDM and VLC 5
Windows Media Player 11 and bad_pool_header 1
Windows XP and codec problems 2
"fhg.cab" - Windows finds problem with file 3
Windows Media Player cannot play this DVD because there is a probl 3
Windows Media Player and mpg (mpeg) movie files 8
WMP plays ONLY sound - no video 2

Top