2 periods in email user name

[dibby44]

a friend has an email address in the style
"(e-mail address removed)" and most emails via Outlook [ISP =
TalkTalk and Onetel] to and from him do not arrive at either end. No
Delivery nor Read Receipts. Do they disappear in to a black hole because of
2 periods in the user name? Is there any tweak around this?
Any help appreciated
Dave B from East Sussex

 

[Brian Tillman [MVP - Outlook]]

a friend has an email address in the style
"(e-mail address removed)" and most emails via Outlook [ISP
=
TalkTalk and Onetel] to and from him do not arrive at either end. No
Delivery nor Read Receipts. Do they disappear in to a black hole because
of
2 periods in the user name?

No, of course not. There's no prohibition agains multiple periods in the
mailbox name. Describe the problem in detail, including your Outlook
version.

 

[dibby44]

I regularly send and receive emails to 6 individuals in a small group of
board members of a residents association. I have Office 2007 Pro SP1 over
Vista Home Premium. I send via Outlook from my TalkTalk email address, but
also receive emails via Outlook from my old ISP Onetel, as they belong to the
same parent company and the old address remains open as a result. With 5 of
the 6 addressees there are no apparent problems - with the 6th [the man with
the Virgin account], he complains at not receiving emails that he knows from
phone calls have been sent, eg board meeting agendas, minutes, etc. Today, I
sent several test emails varying the address I sent to, and the address I
sent from [each of the 2 accounts] and using Outlook and also using the
OneTel and TalkTalk Internet Explorer mail setups to send emails to him. I
have set Outlook to issue a Delivery notification, but never received any. I
had him send me a test email yesterday evening, [he confirmed it was sent]
but I still haven't received it. Having been through most of the Outlook
settings, my only thought was the 2-periods in the email address but since
you say that this should not be the case, I am at a loss to know where next
to investigate. Incorrect addresses "Sent To" came back as undeliverable, as
expected. Correctly addressed were not received.
Any clues would be appreciated
Many thanks
Dave B.

 

[dibby44]

I found the answer - my recipient uses Outlook Express over XP and, after
some investigation, found my address in his Blocked Senders List, although he
doesn't know how it got there. Yesterday, before he found this, I got 63
Read Receipts all at once, so there was obviously a holdup at his ISP or
mine, but now that my address is no longer blocked, I got the latest email
within a minute.

Regards
dibby44

 

[Brian Tillman [MVP - Outlook]]

I found the answer - my recipient uses Outlook Express over XP and, after
some investigation, found my address in his Blocked Senders List, although
he
doesn't know how it got there. Yesterday, before he found this, I got 63
Read Receipts all at once, so there was obviously a holdup at his ISP or
mine, but now that my address is no longer blocked, I got the latest email
within a minute.

It's great you found the answer.