100% CPU usage and slow running


R

rick_geog

I'm running XP SP2 and within a few minutes of starting up an experiencing
REALLY slow running. When I check the task manager it shows 100% CPU usage.
The offending file seems to be SFGK.EXE which is running at 99?
Any ideas?
 
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N

nass

rick_geog said:
I'm running XP SP2 and within a few minutes of starting up an experiencing
REALLY slow running. When I check the task manager it shows 100% CPU usage.
The offending file seems to be SFGK.EXE which is running at 99?
Any ideas?

SFGK.EXE it is not Windows Running process and it is a Viral infection
indication unless you mistyped the name.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know how it is going.
nass
 
R

rick_geog

Many thanks "nass". Seems to have done the trick (hopefully). I'm running
McAfee anti-virus full security centre software so used that to do a full
scan of my machine. Seems totally clean... nothing sinister so fingers
crossed. Thanks for your advice.
Rick

nass said:
rick_geog said:
I'm running XP SP2 and within a few minutes of starting up an experiencing
REALLY slow running. When I check the task manager it shows 100% CPU usage.
The offending file seems to be SFGK.EXE which is running at 99?
Any ideas?

SFGK.EXE it is not Windows Running process and it is a Viral infection
indication unless you mistyped the name.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know how it is going.
nass
 
N

nass

Hi Rick,
Could you please run a scan for malware on your Machine, then Open a search
engine and locate the path for this process:
SFGK.EXE
Say for example will be here:
C:\Program Files\<App name Here>\SFGK.EXE
Post it back in your Replay.

rick_geog said:
Many thanks "nass". Seems to have done the trick (hopefully). I'm running
McAfee anti-virus full security centre software so used that to do a full
scan of my machine. Seems totally clean... nothing sinister so fingers
crossed. Thanks for your advice.
Rick

nass said:
rick_geog said:
I'm running XP SP2 and within a few minutes of starting up an experiencing
REALLY slow running. When I check the task manager it shows 100% CPU usage.
The offending file seems to be SFGK.EXE which is running at 99?
Any ideas?

SFGK.EXE it is not Windows Running process and it is a Viral infection
indication unless you mistyped the name.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know how it is going.
nass
 
R

rick_geog

Hi nass
Thanks for the advice. I've run SUPERantispyware Prof. on my system and it
picked up 179 cookies which it advised me to remove (so I did) but it also
came up with 4 unrecognised files. I recognised three of them as they were
associated with Ulead Video Suite but the fourth one was, yes you've guessed,
SFGK.exe.
As requested, I've located it on my system and the main .exe file is...
C:\Windows\system32\sfgk.exe
There is also a pre-fetch reference...
SFGK.EXE-1965012A.pf
Is this the info. you require? I cannot find any reference to the file
anywhere in any search I've done, both filenames and contents of files, text
etc. Bit of a mystery.
I look forward to hearing from you.
Rick
nass said:
Hi Rick,
Could you please run a scan for malware on your Machine, then Open a search
engine and locate the path for this process:
SFGK.EXE
Say for example will be here:
C:\Program Files\<App name Here>\SFGK.EXE
Post it back in your Replay.

rick_geog said:
Many thanks "nass". Seems to have done the trick (hopefully). I'm running
McAfee anti-virus full security centre software so used that to do a full
scan of my machine. Seems totally clean... nothing sinister so fingers
crossed. Thanks for your advice.
Rick

nass said:
:

I'm running XP SP2 and within a few minutes of starting up an experiencing
REALLY slow running. When I check the task manager it shows 100% CPU usage.
The offending file seems to be SFGK.EXE which is running at 99?
Any ideas?

SFGK.EXE it is not Windows Running process and it is a Viral infection
indication unless you mistyped the name.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know how it is going.
nass
 
Ad

Advertisements

N

nass

rick_geog said:
Hi nass
Thanks for the advice. I've run SUPERantispyware Prof. on my system and it
picked up 179 cookies which it advised me to remove (so I did) but it also
came up with 4 unrecognised files. I recognised three of them as they were
associated with Ulead Video Suite but the fourth one was, yes you've guessed,
SFGK.exe.
As requested, I've located it on my system and the main .exe file is...
C:\Windows\system32\sfgk.exe
There is also a pre-fetch reference...
SFGK.EXE-1965012A.pf
Is this the info. you require? I cannot find any reference to the file
anywhere in any search I've done, both filenames and contents of files, text
etc. Bit of a mystery.
I look forward to hearing from you.
Rick

Hi Rick,
try to run the Hijackthis and send the log to one of many forums and please
can you send me one at here:
to_you_rossatyahoo.co.uk (replace the at [email protected] to email me -!= _ ) for more
help, if you wish.
Also can you locate the path C:\Windows\system32\sfgk.exe and right click
the file (sfgk.exe) and see the properties what info is there?.
Note: ( to_you_ross, it is _ not - ).
HTH.
nass
 
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