(0x0000007e iastor.sys) Re: Memory dump @ installing new HD and OS


R

Richard

I have a DEll XPS 400 just went through a NTLDR issue, I will spare you
the grief on that issue but now I bought new HD & installed installed
the OS and BAM my PC crashed, error message is

*** STOP: 0X0000007E
(0Xc0000005, 0XF8294143, 0XF8930B94, 0XF8930890)
Iastor.sys – Address F8294143 base at F8261000, Datestamp 446382da

Beginning physical memory dump
Contact your system administrator or technical support group for
further assistance

Thanks for your help, I did look around on the other forums and didnt
see anythong that could resolve my issue. I tried F8 and disabling the
restart, but everytime it jumps to the blue screen with the error
message above?

I do apprecaite any info on this issue...

Hi "spencerwade",

How to troubleshoot a Stop 0x0000007E error in Windows XP
http://support.microsoft.com/kb/330182

Is the following closer to the complete message you received:

[begin quote:]
A problem has been detected and windows has been shut down to prevent damage
to your computer.
If this is the first time you've seen this Stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in
the stop message, disable the driver or check with the manufacturer for
driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching or shadowing. If you need to use Safe mode to remove
or disable components, restart your computer, pres F8 to select Advanced
Startup options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000007E (0Xc0000005, 0XF8294143, 0XF8930B94, 0XF8930890)

*** iastor.sys – Address F8294143 base at F8261000, Datestamp 446382da

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance
[:end quote]

The driver identified is iastor.sys, the driver for the controller on the
motherboard that controls the hard drive. If the problem is the driver
itself, reinstall the Intel driver for the Matrix Storage Manager. Are you
sure the new hard drive is compatable with your model of Dell computer?
(Follow all the support and self-help links on the Dell support website. :)

Dell - Drivers and Downloads
http://support.dell.com/support/downloads/index.aspx
Enter your Service Tag to properly identify your configuration.

Did you test the drive with the Dell diagnostics?

HTH. (Hope This Helps. :)
--Richard
 
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