WinXP Pro Hangs up with Internet Explorer

[Guest]

Problem: WinXP Pro Hangs up with Internet Explorer 6.0 (SP-1)

I use a fiber-optic cable modem + LAN card for net access. I've used this for 4 years under Windows 98 with no problems. However under Win XP Pro I've encountered a strange and very irritating problem:

When I log onto the internet, with Internet Explorer 6.0 (SP-1), everything works well for about 4 or 5 minutes. Then, my web browser stops functioning and I get the dreaded "cannot connect to this... page" message. After that, I'm unable to connect to any URL. Interestingly, I still have internet access through my cable modem. I can ping my ISP, or some other URL, without any difficulty. All other programs on the computer work fine and don't hang up. Once I reboot my system I'm good for another 3 to 5 minutes before my browser hangs up again. This problem is reproducible; it happens every time.
-- I checked the windows update site: All critical updates were already installed.
-- I ran the Virus Check at Trend Micro: No Viruses were found.
-- I ran Spybot and removed quite a few "Spies". When I re-ran the Spybat program everything was clean.
Nothing helped!

I tried to reinstall Internet Explorer 6.0 from the Microsoft web site but receive the message: "A newer version is already installed." Then, the install program terminates. I followed the instructions in Microsoft Knowledge Base Article - 318378 (How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP) but it didn't help at all.

I'm not sure what the problem is. What is the experience in running the Windows XP Pro upgrade program again? I really hate to do this; but, unless I get some good advice I may have to. All suggestions appreciated.

Thanks,
Wolfram
wolfshoot(REMOVE)@hotmail.com

 

[Carey Frisch [MVP]]

"The Page Cannot Be Displayed" Error Message When You Try to Start Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;326155&Product=ie600

How do I repair Internet Explorer in Windows XP?
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm

[Courtesy of Doug Knox, MS-MVP]

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

Troubleshooting Internet Explorer in Windows XP
http://www.kellys-korner-xp.com/xp_ie.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Problem: WinXP Pro Hangs up with Internet Explorer 6.0 (SP-1)
|
| I use a fiber-optic cable modem + LAN card for net access. I've used this for 4 years under Windows 98 with
no problems. However under Win XP Pro I've encountered a strange and very irritating problem:
|
| When I log onto the internet, with Internet Explorer 6.0 (SP-1), everything works well for about 4 or 5
minutes. Then, my web browser stops functioning and I get the dreaded "cannot connect to this... page"
message. After that, I'm unable to connect to any URL. Interestingly, I still have internet access through
my cable modem. I can ping my ISP, or some other URL, without any difficulty. All other programs on the
computer work fine and don't hang up. Once I reboot my system I'm good for another 3 to 5 minutes before my
browser hangs up again. This problem is reproducible; it happens every time.
| -- I checked the windows update site: All critical updates were already installed.
| -- I ran the Virus Check at Trend Micro: No Viruses were found.
| -- I ran Spybot and removed quite a few "Spies". When I re-ran the Spybat program everything was clean.
| Nothing helped!
|
| I tried to reinstall Internet Explorer 6.0 from the Microsoft web site but receive the message: "A newer
version is already installed." Then, the install program terminates. I followed the instructions in
Microsoft Knowledge Base Article - 318378 (How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP) but it didn't help at all.
|
| I'm not sure what the problem is. What is the experience in running the Windows XP Pro upgrade program
again? I really hate to do this; but, unless I get some good advice I may have to. All suggestions
appreciated.
|
| Thanks,
| Wolfram
| wolfshoot(REMOVE)@hotmail.com