WinXP Pro Hangs up with Internet Explorer 6.0 (SP-1)

S

ss

I have a Major Problem: WinXP Pro Hangs up with Internet Explorer 6.0
(SP-1)

When I log onto the internet, with Internet Explorer 6.0 (SP-1), everything
works well for about 4 or 5 minutes. Then, my web browser stops functioning
and I get the dreaded "cannot connect to this... page" message. After that,
I'm unable to connect to any URL.

I use a fiber-optic cable modem + LAN card for net access. I've used this
for 4 years under Windows 98 with no problems. Interestingly, after the web
browser stops working, I still have internet access through my cable modem.
I can ping my ISP, or some other URL, without any difficulty.

All other programs on the computer work fine and don't hang up. Once I
reboot my system I'm good for another 3 to 5 minutes before my browser hangs
up again. This problem is reproducible; it happens every time.

-- I checked the windows update site: All critical updates were already
installed.
-- I ran my current Norton Virus Check and the Virus Check at Trend Micro:
No Viruses were found.
-- I ran Spybot and removed quite a few "Spies". When I re-ran the Spybat
program everything was clean.
-- My firewall is turned off.
-- I've defragmented and scanned the file system multiple times.
-- I reinstalled Internet Explorer 6.0 from the Installation CD-ROM. I
followed the instructions in Microsoft Knowledge Base Article - 318378 (How
to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP)
(and also described by Doug Knox) but it didn't help at all.
--I installed Mozilla and the same problem occurs. I can get 5 minutes of
perfect web browsing and then a total hang up.
--I eventually reinstalled WinXP Pro. This was of no help.

Command line function like 'ping' indicate that my connection to the
internet is still intact.


Thanks,
Wolfram
wolfshoot(REMOVE)@hotmail.com
 
F

Frank Saunders, MS-MVP

ss said:
I have a Major Problem: WinXP Pro Hangs up with Internet Explorer 6.0
(SP-1)

When I log onto the internet, with Internet Explorer 6.0 (SP-1),
everything works well for about 4 or 5 minutes. Then, my web browser
stops functioning and I get the dreaded "cannot connect to this...
page" message. After that, I'm unable to connect to any URL.

I use a fiber-optic cable modem + LAN card for net access. I've used
this for 4 years under Windows 98 with no problems. Interestingly,
after the web browser stops working, I still have internet access
through my cable modem. I can ping my ISP, or some other URL, without
any difficulty.

All other programs on the computer work fine and don't hang up. Once I
reboot my system I'm good for another 3 to 5 minutes before my
browser hangs up again. This problem is reproducible; it happens
every time.

-- I checked the windows update site: All critical updates were
already installed.
-- I ran my current Norton Virus Check and the Virus Check at Trend
Micro: No Viruses were found.
-- I ran Spybot and removed quite a few "Spies". When I re-ran the
Spybat program everything was clean.
-- My firewall is turned off.
-- I've defragmented and scanned the file system multiple times.
-- I reinstalled Internet Explorer 6.0 from the Installation CD-ROM.
I followed the instructions in Microsoft Knowledge Base Article -
318378 (How to Reinstall or Repair Internet Explorer and Outlook
Express in Windows XP) (and also described by Doug Knox) but it
didn't help at all. --I installed Mozilla and the same problem
occurs. I can get 5 minutes of perfect web browsing and then a total
hang up. --I eventually reinstalled WinXP Pro. This was of no help.

Command line function like 'ping' indicate that my connection to the
internet is still intact.


Thanks,
Wolfram
wolfshoot(REMOVE)@hotmail.com

Spybot won't catch everything.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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