Windows Mail Error

[Jimbo50]

I am having a problem with my Windows Mail. I have had to do a restore using
the Packard Bell restore feature on the advice of my tech guy and have
encountered a problem. Prior to the restore everything worked fine.
The problem is in the send/receiving of mail. When I press the Send/Receive
button the Windows Mail dialogue box (showing the error tab) comes up a tells
me;
“Some errors occurred while processing the requested tasks. Please review
the list of errors below for more detailsâ€
No errors are showing and at the bottom of the box it shows “0 of 3 tasks
completed successfullyâ€.
At the bottom right hand corner of my screen it shows the number of the last
messages received. I can still send messages if I go to; Tools, Send and
Receive and Send.
On starting up my PC and Windows Mail, mail is received and sent in the
normal way but when I try Send/Receive any time after that the problem occurs.
I have checked my ISP mailbox and there are no outstanding messages.
I have checked all my setting against my laptop and they match, I have three
e-mail addresses and am operating Windows Vista Premium, all updates are
downloaded automatically.
Any help would be appreciated.

 

[Guest]

I am having a problem with my Windows Mail. I have had to do a restore
using
the Packard Bell restore feature on the advice of my tech guy and have
encountered a problem. Prior to the restore everything worked fine.
The problem is in the send/receiving of mail. When I press the
Send/Receive
button the Windows Mail dialogue box (showing the error tab) comes up a
tells
me;
"Some errors occurred while processing the requested tasks. Please review
the list of errors below for more details"
No errors are showing and at the bottom of the box it shows "0 of 3 tasks
completed successfully".
At the bottom right hand corner of my screen it shows the number of the
last
messages received. I can still send messages if I go to; Tools, Send and
Receive and Send.
On starting up my PC and Windows Mail, mail is received and sent in the
normal way but when I try Send/Receive any time after that the problem
occurs.
I have checked my ISP mailbox and there are no outstanding messages.
I have checked all my setting against my laptop and they match, I have
three
e-mail addresses and am operating Windows Vista Premium, all updates are
downloaded automatically.
Any help would be appreciated.

I've seen a similar problem caused by an antivirus program I was using at
the time. What if any antivirus programs do you have?

 

[Jimbo50]

I've seen a similar problem caused by an antivirus program I was using at
the time. What if any antivirus programs do you have?


Thanks for prompt reply Robert. I'm using Norton 360, the same as I was using prior to restore.

 

[Guest]

The antivirus program I was using then was also a Norton antivirus program.
Since many messages I've seen in this newsgroup indicates that most versions
of the Norton antivirus program eventually cause problems worse that that
in Windows Mail, I uninstalled it at the end of the free trial. I then ran
this
cleanup program to take care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Some people even have to remove their email account under Windows
Mail, then restart Windows Mail and add the account again.

If that cures your problem, as it did for me, you may want a replacement
antivirus program that doesn't cause such problems. I recommend
either avast! or AVG, either one with a custom install that tells it to
leave
out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Also, it often helps if you click Tools, then Options, then Send. If
there is no check mark in the box before Send messages immediately,
click on this box, then Apply. Click on OK.