smart bridge alerts

G

Guest

when i start up my computer i get a smart bridge alert which reads
blueyonder-istnotifier-exe-entrypoint not found
the procedure entry point get process image file name w could not be located
in the dynamic link library PSAPI.DLL
can any one help me with this and tell me what i should do thanks
 
J

Joe

gardeb said:
when i start up my computer i get a smart bridge alert which reads
blueyonder-istnotifier-exe-entrypoint not found
the procedure entry point get process image file name w could not be located
in the dynamic link library PSAPI.DLL
can any one help me with this and tell me what i should do thanks

Get the free Avast! antivirus at
http://avast.com/eng/download-avast-home.html Run the install, and
schedule a boot scan.
 
G

Guest

ive down loaded the avast home and did a boot scan but the problem is still
there i think we are using internet explorer 7 but im sure the problem was
happening before we insalled it
 
P

PA Bear

Motive SmartBridge© is distributing an old version of PSAPI.DLL. As a
result, users might receive the following error message after installation
of Internet Explorer 7:

"SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL"

To work around this error:

* Go to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)

* Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL

*Restart the computer The program will find the new PSAPI.DLL in the
\Windows\System32 directory and function normally.

Those using IE7 are asked to post their comments & questions to and seek
support in microsoft.public.internetexplorer.general newsgroup.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
 
G

Guest

thanks pa bear that has sorted out the problem you have been a great help
sorry i didnt know it was a internt explorer problem
 
P

PA Bear

YW, & thanks for posting back.
--
~PA Bear
thanks pa bear that has sorted out the problem you have been a great help
sorry i didnt know it was a internt explorer problem
 

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