bootingup and error message appears

G

Guest

when i boot up the computer- the following error message appears.

smart bridge alerts. motivesb. exe

entry point get processing file name W could not be located in dynamic
library PSAPI.DLL
 
F

Frank Saunders, MS-MVP OE/WM

joe i said:
when i boot up the computer- the following error message appears.

smart bridge alerts. motivesb. exe

entry point get processing file name W could not be located in dynamic
library PSAPI.DLL

This error message may be due to a program or programs (currently identified
"culprits" include
Motive SmartBridge,
Hal Screen Reader,
BT Broadband Help (BT Yahoo Help),
and My Dolphin Screen Reader / Magnifier ) that ship with an older version
of PSAPI.DLL
Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located
in the dynamic link library PSAPI.DLL

To work around this error:

Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
the PSAPI.DLL file in your C:\Windows\System32
directory.)
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.

Source:

Release Notes for Internet Explorer 7:
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Error Message: "Smart Bridge Alerts" 4
Smart Bridge Alerts motive error 7
internet Explorer 7 Beta version 4
smart bridge alerts 6
SmartBridge Alert 2
Dynamic Link Library 3
Start up Problems 2
DLL problem 1

Top