I'm Getting....SMART BRIDGE ALERT......at start up

G

Guest

Hey Guys
When I start up the computer I'm getting the Alert :SMART BRIDGE ALERTS:Entry
Point Not Found.:The Procedure Entry Point Get Process Image File Name Could
Not
Be Found in the Dynamic Link Library PSAPI.DLL.

I've been trying to find what this is with no luck.Can anybody help me out
with this?.
Thanks
 
C

Clay

Are you playing with I.E.7 ?
http://msdn.microsoft.com/ie/releasenotes/default.aspx

Late Breaking Notes and Issues

Late Breaking Notes and Issues in Internet Explorer 7 Beta 2:

The following open issues in Internet Explorer 7 Beta 2 may be addressed in
Beta updates and in the final release of Internet Explorer 7. We are
mentioning them here because we think they may impact Beta 2 customers. The
information applies to all Microsoft platforms, unless the note specifies
content unique to Windows Vista or Microsoft XP SP2.

a.. SmartBridge -- SmartBridge is distributing an old version of
PSAPI.DLL. As a result, users may receive the following error message after
installation of Internet Explore 7 Beta 2:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

To work around this error:
1.. Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
2.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3.. Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.
b.. --------------------------------------------------------------------------------------------------------------------------------------------------------------
 
G

Guest

Hey Clay
Thanks allot for responding.You hit the nail on the head,it was Explorer 7
causing the problem.Got it fixed now.Thanks again.

Bow_hunter777
 
C

Clay

Glad it worked. :)
Clay

Bow_hunter777 said:
Hey Clay
Thanks allot for responding.You hit the nail on the head,it was Explorer 7
causing the problem.Got it fixed now.Thanks again.

Bow_hunter777
 
G

Guest

since install of ie7 same message came up. I'm in UK and I traced offending
psapi.dll to my internet server \ntl\broadband the psapi.dll is in the
broadband medic program. BE careful. When I changed name I did not get
message on restart but I could not get an internet connection either. Renamed
to original and message re-appears, so I removed broadband medic program but
had to re-enable the USB cable modem 351000 to re-establish connection. All
is well now but I've not re-installed broadband medic as yet.
 

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