I use the same HP3970 scanner with WinXP-SP-3 and have HP Director
installed. The Director software does work, but I don't use it.
The HP scanner software was problematic when it was first installed. (So
long ago, I don't remember what the problems were!)
Several HP downloaded updates over the years seem to have cured the problems
with the Director.
I did disable the automatic loading features of the HP Director software and
other scanning software some time ago.
The 3970 works with the windows built in scanner functionality on my system.
Currently, there are two scanning capable devices on this system-- the HP
3970 and an Epson WF600 all in one.
The Epson scan software, the HP scan software, VueScan, and Windows builtin
scan functioality at least tolerate each other
if you disable automatic load on startup, and are careful to not enable
scanner button usage in ways that create conflicts.
The Epson can be interfaced via USB Ethernet, or Wi-FI. The scanner will
work in whatever interface mode is used--BUT
It is initialy recognized by Vue Scan only if it is setup as a USB I/O
device. Once this is accomplished, It can be setup as a networked device,
and if port games are played correctly, will be recognized by VueScan. This
seems to be a common problem with many scanners and WinXP.
I would recommend trying the VueScan scanner programhttp://
www.hamrick..com
The Pro version has several useful additional features, such as scanner
calibration and inkjet printer calibration.
Thanks PA
They no longer support my Scanjet 3970. I will try your suggestions and
report back here.
[crosspost to microsoft.public.windowsxp.print_fax]
Contact HP Support, Ron.
Or post here:
http://forums11.itrc.hp.com/service/forums/categoryhome.do?categoryId....
Or see
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=pl&cc=pl&pr...
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/
Ron Weaver wrote:
I have Windows XP SP3. My HP Scanjet 3970 has an icon on the desk top
which
starts the HP Director program. When this is selected, I get two script
error messages: One for Line 146 and one for Line 99. I have tried the
following fixes including: A clean uninstall of all of all my HP
equipment
and deletion of HP folders in the program directory, Checking my
internet
options settings for Scripts to be sure the appropriate boxes were
checked,
installing the HP patches for IE 7, and performing Windows / HP
Updates.
Another fix I tried was to install MDAC SP1. I got the message "This
setup
does not support installing on this operating system". Any help would
sure
be appreciated. Thanks
Ron
