XP SP3 Corrupted??

[TheWeave]

I get a script error every time I try to start a program (HP Director). I
have tried all of the suggested fixes to this program with no results. I am
thinking about uninstalling SP3 and then reinstalling it. Before I do this I
thought I would ask if there are any pitfalls here and if there are any
suggestions.
Thanks
Ron

 

[nass]

I get a script error every time I try to start a program (HP Director). I
have tried all of the suggested fixes to this program with no results. I am
thinking about uninstalling SP3 and then reinstalling it. Before I do this I
thought I would ask if there are any pitfalls here and if there are any
suggestions.
Thanks
Ron

Hi Ron,
Can you let us know the exact Verbatim of the error you get and is it a new
one ie gave you been able to access the HP Director before?
Here are some ifno and solutions
http://social.msdn.microsoft.com/Fo.../thread/6f6ec20c-887a-4748-a1de-ec8d9e4d884a/
<Q>
Found on another forum, there is a workaround until HP issues a fix:

Click (or double-click) on the Director Icon like you normally do to run
it... the program is starting, but hiding.

After a second or two, hit <ALT><Space> on the keyboard. That will "pop-up"
a dialog box... click "Minimize" (may have to click it twice). You will then
see the Director icon appear in the taskbar. Click the taskbar Director
button and the program will then come up and work normally.
</Q>

HP Director software stopped workin
http://forums13.itrc.hp.com/service...47627+1236538966978+28353475&threadId=1043080

Can't open up HP Directo
http://forums13.itrc.hp.com/service...447627+1236539008278+28353475&threadId=979897

HTH,
nass

 

[Elmo]

I get a script error every time I try to start a program (HP Director). I
have tried all of the suggested fixes to this program with no results. I am
thinking about uninstalling SP3 and then reinstalling it. Before I do this I
thought I would ask if there are any pitfalls here and if there are any
suggestions.
Thanks
Ron

For Jscript Errors, you might look through the suggestions on this web site:
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=javascript+errors

Try these first though.

Repair Scripting Engine install:

Click, Start, Run, type

Regsvr32 vbscript.dll

Click OK

Click Start, Run, type

Regsvr32 jscript.dll

Click OK

 

[TheWeave]

Thanks Elmo,
Both of the codes you gave me were successful, but I still have the problem.
I get a script error 146 char5 and script error 99 Char5 when trying to start
the program.
Thanks again.
Ron

 

[TheWeave]

Hi nass,
Thanks for your response. When I startup HP Director a script error pops up:
Line 146 Char 5 followed by another script error: line 99 Char 5. I tried the
work around and got a blank HP Director screen. I have tried all of HPs fixes
including the ie7 patch. Nothing works. This had been working fine until I
Uninstalled/installed the software to fix a USB communication problem. Now
the scanner works, but not HP Director.
Thanks
Ron

 

[nass]

Hi Ron,
HP Digital Imaging - Resolving Internet Explorer Script Error
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bps05721

Try to download the latest Windows Script 5.6 for Windows XP and Windows 2000
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&displaylang=en

Open a run command and type :
regsvr32 /i shell32 click [OK] and Reboot your machine. Does it help?

- Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Advanced tab and scroll down under this option and check these two
boxes:
[&] Browsing
[ ] Disable Debugging (Internet Explorer)
[ ] Disable Debugging (Other)
Click [OK] and out you may reboot and try and see if the error will come back.

Or try this command:
sfc /scannow

Resolving an Internet Explorer Script Error When Opening the HP Photo and
Imaging Softwar
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=pl&cc=pl&dlc=pl&docname=bps05703

HTH,
nass

 

[PA Bear [MS MVP]]

Is IE7 installed? Have you contacted HP Support yet?

 

[TheWeave]

Hi PA Bear
HP no longer supports my scanner (HP Scanjet 3970). I have been all over
their sight and the internet trying different fixes. None have worked yet. I
know there must something. I have been using this with IE7 since it (IE7)
came out. I have deleted the software from the registry, including all
Hewlett Packard and HP, uninstalled the software, deleted the Hewlett Packard
folders from Program Files, reinstalled the software, and still had the
problem. I also installed the IE7 patch for the software. I have also tried
all the things suggested on this board. I really appreciate everyones input.
I don't plan to give up on this.
Thanks
Ron

 

[TheWeave]

Hi nass
I checked out the links you sent. Already been there, done that. I
downloaded Windows Script 5.6, ran regsvr32 /i shell32 , and sfc /scannow.
Unfortunately that didn't work. If you think of anything else let me know.
Thanks for your time and input.
Ron

Hi Ron,
HP Digital Imaging - Resolving Internet Explorer Script Errors
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bps05721

Try to download the latest Windows Script 5.6 for Windows XP and Windows 2000:
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&displaylang=en

Open a run command and type :
regsvr32 /i shell32 click [OK] and Reboot your machine. Does it help?

- Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on Advanced tab and scroll down under this option and check these two
boxes:
[&] Browsing
[ ] Disable Debugging (Internet Explorer)
[ ] Disable Debugging (Other)
Click [OK] and out you may reboot and try and see if the error will come back.

Or try this command:
sfc /scannow

Resolving an Internet Explorer Script Error When Opening the HP Photo and
Imaging Software
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=pl&cc=pl&dlc=pl&docname=bps05703

HTH,
nass
---
http://www.nasstec.co.uk

Hi nass,
Thanks for your response. When I startup HP Director a script error pops up:
Line 146 Char 5 followed by another script error: line 99 Char 5. I tried the
work around and got a blank HP Director screen. I have tried all of HPs fixes
including the ie7 patch. Nothing works. This had been working fine until I
Uninstalled/installed the software to fix a USB communication problem. Now
the scanner works, but not HP Director.
Thanks
Ron

 

[PA Bear [MS MVP]]

[Déjà vu all over again!]

Yes, I know: You told me that on 06 March in a reply to your original
thread:
http://www.microsoft.com/communitie...0644&mid=65483c5e-dfd9-42b6-a2e2-9715c2afa181

Why did you begin a new thread 2 days later?

Looks like you have 2 choices: Disable HP Director or go shopping for a new
scanner.

 

[TheWeave]

I guess I thought that thread was finished.
Thanks for your input.

[Déjà vu all over again!]

Yes, I know: You told me that on 06 March in a reply to your original
thread:
http://www.microsoft.com/communitie...0644&mid=65483c5e-dfd9-42b6-a2e2-9715c2afa181

Why did you begin a new thread 2 days later?

Looks like you have 2 choices: Disable HP Director or go shopping for a new
scanner.

Hi PA Bear
HP no longer supports my scanner (HP Scanjet 3970). I have been all over
their sight and the internet trying different fixes. None have worked yet.
I
know there must something. I have been using this with IE7 since it (IE7)
came out. I have deleted the software from the registry, including all
Hewlett Packard and HP, uninstalled the software, deleted the Hewlett
Packard folders from Program Files, reinstalled the software, and still
had
the problem. I also installed the IE7 patch for the software. I have also
tried all the things suggested on this board. I really appreciate
everyones
input. I don't plan to give up on this.
Thanks
Ron

 

[PA Bear [MS MVP]]

Always reply to your original thread, please. Good luck.

I guess I thought that thread was finished.
Thanks for your input.

[Déjà vu all over again!]

Yes, I know: You told me that on 06 March in a reply to your original
thread:
http://www.microsoft.com/communitie...0644&mid=65483c5e-dfd9-42b6-a2e2-9715c2afa181

Why did you begin a new thread 2 days later?

Looks like you have 2 choices: Disable HP Director or go shopping for a
new
scanner.

Hi PA Bear
HP no longer supports my scanner (HP Scanjet 3970). I have been all over
their sight and the internet trying different fixes. None have worked
yet.
I
know there must something. I have been using this with IE7 since it
(IE7)
came out. I have deleted the software from the registry, including all
Hewlett Packard and HP, uninstalled the software, deleted the Hewlett
Packard folders from Program Files, reinstalled the software, and still
had
the problem. I also installed the IE7 patch for the software. I have
also
tried all the things suggested on this board. I really appreciate
everyones
input. I don't plan to give up on this.
Thanks
Ron

:
Is IE7 installed? Have you contacted HP Support yet?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

TheWeave wrote:
Hi nass,
Thanks for your response. When I startup HP Director a script error
pops
up:
Line 146 Char 5 followed by another script error: line 99 Char 5. I
tried
the work around and got a blank HP Director screen. I have tried all
of
HPs
fixes including the ie7 patch. Nothing works. This had been working
fine
until I Uninstalled/installed the software to fix a USB communication
problem. Now the scanner works, but not HP Director.

I get a script error every time I try to start a program (HP
Director).
I
have tried all of the suggested fixes to this program with no
results.
I
am thinking about uninstalling SP3 and then reinstalling it. Before
I
do
this I thought I would ask if there are any pitfalls here and if
there
are any suggestions.

Can you let us know the exact Verbatim of the error you get and is it
a
new
one ie gave you been able to access the HP Director before?
Here are some ifno and solutions:
http://social.msdn.microsoft.com/Fo.../thread/6f6ec20c-887a-4748-a1de-ec8d9e4d884a/
<Q>
Found on another forum, there is a workaround until HP issues a fix:

Click (or double-click) on the Director Icon like you normally do to
run
it... the program is starting, but hiding.

After a second or two, hit <ALT><Space> on the keyboard. That will
"pop-up" a dialog box... click "Minimize" (may have to click it
twice).
You will then see the Director icon appear in the taskbar. Click the
taskbar Director button and the program will then come up and work
normally. </Q>

HP Director software stopped working
http://forums13.itrc.hp.com/service...47627+1236538966978+28353475&threadId=1043080

Can't open up HP Director
http://forums13.itrc.hp.com/service...447627+1236539008278+28353475&threadId=979897

 

[nass]

I guess I thought that thread was finished.
Thanks for your input.

Ron
Can you contact me, so we can sort out this one!
(e-mail address removed)
HTH,
nass

 

[TheWeave]

I appreciate your interest in my problem. I'm a little confused about how to
contact you ([email protected]) ??

Thanks
Ron

 

[nass]

Ron
Try to remove the CAPITAL LETTERS and you will get my email address correct!
ie (REMOVETHISCAPS)
HTH,
nass

 

[PA Bear [MS MVP]]

[Ron, it is *highly* unusual for someone in this newsgroup to ask you to
contact them privately! You should be aware that there are untrustworthy
types in this newsgroup, and one of them has been known to "spoof" the real
poster known as 'nass'. Just a word of caution.]

 

[nass]

Thanks PA for caring?
But how we know you are the real PA?
HTH,
nass
---
http://www.nasstec.co.uk

[Ron, it is *highly* unusual for someone in this newsgroup to ask you to
contact them privately! You should be aware that there are untrustworthy
types in this newsgroup, and one of them has been known to "spoof" the real
poster known as 'nass'. Just a word of caution.]

I appreciate your interest in my problem. I'm a little confused about how
to
contact you ([email protected]) ??

Thanks
Ron

 

[TheWeave]

Hi Nass,
I just wanted to thank you for all your hard work. Obviously this scanner is
not going to work with IE7 SP3.
Ron

Thanks PA for caring?
But how we know you are the real PA?
HTH,
nass
---
http://www.nasstec.co.uk

[Ron, it is *highly* unusual for someone in this newsgroup to ask you to
contact them privately! You should be aware that there are untrustworthy
types in this newsgroup, and one of them has been known to "spoof" the real
poster known as 'nass'. Just a word of caution.]

I appreciate your interest in my problem. I'm a little confused about how
to
contact you ([email protected]) ??

Thanks
Ron

:



:

I guess I thought that thread was finished.
Thanks for your input.

Ron
Can you contact me, so we can sort out this one!
(e-mail address removed)
HTH,
nass

 

[nass]

Sorry for not being of help in this one Ron. You may in for a new one that
is compatible with SP3/IE7.
Good luck.
nass

Hi Nass,
I just wanted to thank you for all your hard work. Obviously this scanner is
not going to work with IE7 SP3.
Ron

Thanks PA for caring?
But how we know you are the real PA?
HTH,
nass
---
http://www.nasstec.co.uk

[Ron, it is *highly* unusual for someone in this newsgroup to ask you to
contact them privately! You should be aware that there are untrustworthy
types in this newsgroup, and one of them has been known to "spoof" the real
poster known as 'nass'. Just a word of caution.]

TheWeave wrote:
I appreciate your interest in my problem. I'm a little confused about how
to
contact you ([email protected]) ??

Thanks
Ron

:



:

I guess I thought that thread was finished.
Thanks for your input.

Ron
Can you contact me, so we can sort out this one!
(e-mail address removed)
HTH,
nass

 

[Ron Weaver]

Hi

After months of looking I accidently came upon a fix. This fix is not about
HP Director, rather, Resolving USB Scanner Initialization And Related
Communication Error Messages. I finally got HP Director back, fully
functioning. I have seen a lot of frustration out there on this issue. I hope
this helps someone.
http://h10025.www1.hp.com/ewfrf/wc/...ocname=bps03850&product=298548&dlc=en&lang=en

My thanks to all who tried to help.
Ron