Gretings,
I am the author of Screenshot Captor, and the person who started the
DonationCoder.com website where it lives.
I've recently written a very long article on our approach; what we are
trying to do with freeware/donationware and why. It touches on some of
these issues (which have come up in another alt.comp.freeware thread):
http://articles.donationcoder.com/One/index.html
I am always willing to discuss these issues and have tried so hard to
be respectfull and helpful in all things related to our site and our
programs; our primary motivation for the entire site is to figure out a
way to keep our software free and accessible while still figuring out a
way to communicate that donations are important to us.
There is one thing I absolutely am really troubled and saddened by
though - it's the comments by thunder that i was somehow rude in some
email or ignored bug reports. If there is one thing I am sure of in
the 15 month history of DonationCoder.com it is that i have not once
been disrespectful or critical to a user or critic of our site. I
personally handle all the emails to the site and I have not once
dismissed a bug report.
In fact, the whole point of our site is try to form a community between
users and coders and engage in a kind of contract where we promise to
work hard to develop and improve software to meet the needs of our
users in return for asking for their financial support and help in
testing software. I hope the people who have know our site feel like
we have done a good job and lived up to our promises in this respect.
I believe they do.
I am available every day, without exception, on our forums, and in our
irc channel. I am always accessible and posts about problems on our
site generally get answered in terms of minutes or hours. We are proud
of being free from the normal forum flame wars and we pride ourselves
on being helpful and courteous.
I am genuinely perplexed by the comment from thunder. Thunder I invite
you to email me (
[email protected]) and remind me of our
interactions. I also welcome you post them here if you want to - that
goes for any email or forum or irc chat i have had with anyone in the
history of our site - you are welcome to post any correspondence. If
there is something you felt I did wrong or that I disrespected some
report about bugs I would very much like to hear about it.
I will also say what I've said before - all of our software is meant to
be fully usable for free. We are only trying to encourage donations in
a world where people seem happy to buy commercial software, and happy
to use free software, but almost never donate. If you take the time to
check out our site and decide you are not going to make a donation, you
need only email us and tell us so, and you can skip the normal (what we
think is reasonable) process of waiting for a non-expiring license, and
we will email you one right away.
And I really do ask you to take a look at that article i posted a link
to above; it explains better than I have here what we are trying to do
and why.
-mouser
(e-mail address removed)
ps.Thunder7, seriously - do email me and remind me what I said that
upset you - I have no idea what it could be.