remote assistance

[Guest]

hows it goin? i have a friends whose been sending me invitations for remote
assistance so i can help in with a few things on his computer but for some
reason i dont get the invitations. he cicked the outlook box and typed in my
email but i didnt get any emails and in the remote assistance folder it says
i have "0 invitations" please help me understand how to do this. ive done it
before but its never been this hard!!!
thank you

 

[Carey Frisch [MVP]]

Perhaps the following Knowledge Base Articles will help:

HOW TO: Configure a Computer to Receive Remote Assistance Offers in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;301527&Product=winxp

Support WebCast: Using Windows Remote Assistance
http://support.microsoft.com/default.aspx?scid=kb;en-us;826769&Product=winxp

Overview of Remote Assistance in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;300546

Troubleshooting Remote Assistance Issues
http://www.chicagotech.net/rdesktop.htm

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| hows it goin? i have a friends whose been sending me invitations for remote
| assistance so i can help in with a few things on his computer but for some
| reason i dont get the invitations. he cicked the outlook box and typed in my
| email but i didnt get any emails and in the remote assistance folder it says
| i have "0 invitations" please help me understand how to do this. ive done it
| before but its never been this hard!!!
| thank you

 

[Guest]

Well, if he tried to email you an invite and it didn't work it would be
because his default email program is not setup correctly. It's best that he
sends you a file to invite you or invite your direct via MSN Messenger. Save
invitation as file is perhaps the best option in your situation.