G
Guest
Hi,
I am the systems administrator of a large company.
At least twenty of my users are experiencing random application errors on
Windows XP Professional SP2.
The general format of the error message is as follows:
<application name> - Application Error : The instruction at "<memory
location>" referenced memory at "<memory location>". The memory could not be
"read".
This error is logged in the application event log as event-id 26:
http://www.eventid.net/display.asp?eventid=26&eventno=2271&source=Application Popup&phase=1
The main problem is that the application names and memory locations in the
errors are not limited to one and the same value. Also, the affected
application sometimes terminates abruptly and sometimes doesn't. When I
search the internet for a solution, I find some solutions for specific
applications, but never a general cause/solution. I ran a RAM check, but
found no errors. I've disabled Data Execution Prevention, but no result. I
hope any of you can provide some more insight into this problem. Any
information is welcome.
I have collected a few of the values my users are getting in the errors:
syntax: Application name - Memory location (Application description if known)
NLNotes.exe (IBM Lotus Notes - Attendance)
DCagent.exe - 0x5177a620 (Brainforce/VAI Deployment Center)
svchost.exe - 0x12406250 (Windows services host process)
nds.exe - 0x021b2650
explorer.exe - 0x021b2650 (Windows Explorer)
igfxtray.exe - 0xf2a32650
igfxpers.exe - 0xf2a32650
proquota.exe - 0xf2a32650 (Windows Profile Quota Checker)
hkcmd.exe - 0xf2a32650
..NET BroadcastEventWindow.1.0.5000.0.3 - vpxclient.exe - 0x7c91103c -
0x2d0d2808 (VMware Virtual Infrastructure Client)
I am the systems administrator of a large company.
At least twenty of my users are experiencing random application errors on
Windows XP Professional SP2.
The general format of the error message is as follows:
<application name> - Application Error : The instruction at "<memory
location>" referenced memory at "<memory location>". The memory could not be
"read".
This error is logged in the application event log as event-id 26:
http://www.eventid.net/display.asp?eventid=26&eventno=2271&source=Application Popup&phase=1
The main problem is that the application names and memory locations in the
errors are not limited to one and the same value. Also, the affected
application sometimes terminates abruptly and sometimes doesn't. When I
search the internet for a solution, I find some solutions for specific
applications, but never a general cause/solution. I ran a RAM check, but
found no errors. I've disabled Data Execution Prevention, but no result. I
hope any of you can provide some more insight into this problem. Any
information is welcome.
I have collected a few of the values my users are getting in the errors:
syntax: Application name - Memory location (Application description if known)
NLNotes.exe (IBM Lotus Notes - Attendance)
DCagent.exe - 0x5177a620 (Brainforce/VAI Deployment Center)
svchost.exe - 0x12406250 (Windows services host process)
nds.exe - 0x021b2650
explorer.exe - 0x021b2650 (Windows Explorer)
igfxtray.exe - 0xf2a32650
igfxpers.exe - 0xf2a32650
proquota.exe - 0xf2a32650 (Windows Profile Quota Checker)
hkcmd.exe - 0xf2a32650
..NET BroadcastEventWindow.1.0.5000.0.3 - vpxclient.exe - 0x7c91103c -
0x2d0d2808 (VMware Virtual Infrastructure Client)