Problems using "file and settings" transfer wizard

[Goofus]

I just built a new PC, and the primary hard drive from my old PC is now a
slave drive on my new one. My new User name is also different from the old
one. Now, I'm unable to open the old "documents and settings" folder for
that user, and the "File and Settings Transfer Wizard" says the folder
doesn't contain any information, though I know otherwise. Is there any way
to open/retrieve those files?

 

[Nepatsfan]

[email protected],

I just built a new PC, and the primary hard drive from my
old PC is now a slave drive on my new one. My new User name
is also different from the old one. Now, I'm unable to open
the old "documents and settings" folder for that user, and
the "File and Settings Transfer Wizard" says the folder
doesn't contain any information, though I know otherwise. Is
there any way to open/retrieve those files?

It sounds as if you need to take ownership of your old files.
Take a look at these articles for more info:

How to disable simplified sharing and set permissions on a
shared folder in Windows XP
http://support.microsoft.com/kb/307874/

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/kb/810881

Note: If you are running Microsoft Windows XP Home Edition, you
must start the computer in safe mode, and then log on with an
account that has Administrative rights to have access to the
Security tab. To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen. Keep hitting F8 until the Advanced Startup
Options menu appears. Use the up and down arrow keys on your
keyboard to select Safe Mode. Hit Enter.

As for using the FAST wizard, make sure your XP installation is
running at the same service pack level as the old installation.
Also, point the wizard one level up from the USMT2. unc folder
when you browse for the location.

Good luck

Nepatsfan

 

[Kerry Brown]

Nepatsfan is right. You need to take ownership of the files to get access to
them. Did you run the FAST wizard before installing the drive and save the
files and settings? The wizard has to be run twice. Once logged in as the
user you want to transfer from and again while logged in as the user you
want to transfer to.

 

[Goofus]

Thanks! That took care of it.

[email protected],


It sounds as if you need to take ownership of your old files. Take a look
at these articles for more info:

How to disable simplified sharing and set permissions on a shared folder
in Windows XP
http://support.microsoft.com/kb/307874/

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/kb/810881

Note: If you are running Microsoft Windows XP Home Edition, you
must start the computer in safe mode, and then log on with an
account that has Administrative rights to have access to the
Security tab. To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen. Keep hitting F8 until the Advanced Startup
Options menu appears. Use the up and down arrow keys on your
keyboard to select Safe Mode. Hit Enter.

As for using the FAST wizard, make sure your XP installation is running at
the same service pack level as the old installation. Also, point the
wizard one level up from the USMT2. unc folder when you browse for the
location.

Good luck

Nepatsfan

 

[Nepatsfan]

You're welcome. Thanks for letting us know you were able to
recover your files.

Nepatsfan

[email protected],