Problem with Internet Explorer 6.0 SP1 and opening link in OE

[Guest]

I have a Windows 98SE PC running Norton Internet Security 2005 Spyware
Edition. I am unable to open links from Outlook Express into Internet
Explorer. What happens is that a new IE window opens but just sits there- no
internet traffic from that windows, not even the homepage. I am also unable
to do a right click, open a new Window on a link on a web in IE. Plus I am
also unable to find a word on a web page in IE (error message - 'A error has
occured in this dialog. Error: 25 - Incompatible version of the RPC Stub').
Also I am unable to download updates via Windows Update in IE. I have tried
disabling NIS 2005, re-install IE 6 SP1 - unsuccessful. Have installed
Firefox 1.0.7 - opening links into Firebox (now as default browser) from
Outlook Express work perfectly so I don't think the problem is in Outlook
Express.

 

[Vincenzo Di Russo [MVP]]

I have a Windows 98SE PC running Norton Internet Security 2005 Spyware
Edition. I am unable to open links from Outlook Express into Internet
Explorer. What happens is that a new IE window opens but just sits there-
no internet traffic from that windows, not even the homepage. I am also
unable to do a right click, open a new Window on a link on a web in IE.
Plus I am also unable to find a word on a web page in IE (error message -
'A error has occured in this dialog. Error: 25 - Incompatible version of
the RPC Stub'). Also I am unable to download updates via Windows Update
in IE. I have tried disabling NIS 2005, re-install IE 6 SP1 -
unsuccessful. Have installed Firefox 1.0.7 - opening links into Firebox
(now as default browser) from Outlook Express work perfectly so I don't
think the problem is in Outlook Express.

Courtesy of Frank Saunders, MS-MVP OE.

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:
http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

If still no joy, you might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

Hope this helps.