pci.sys corrupt or missing

[Jerry]

Following a computer crash, when I rebooted I got the
following message

windows could not start because the following file is
missing or corrupt
sys32/drivers/pci.sys

Insert oringinal windows start up disc and at windows
setup press r to try to repair.

Can't get a command prompt and don't know what the
original start up disc is as windows xp pro came
preinstalled on the computer.

F8 will give a list of options and anyone of them gets
me back to the original error message.

Any advise?

 

[Rich Barry]

Jerry, check here http://www.jsiinc.com/SUBK/tip5400/rh5410.htm
http://support.microsoft.com/?kbid=330181

Pci.sys Error When Starting Windows
When you start Windows, you could receive an error similar to:

File is missing or corrupt: C:\Winnt\System32\Drivers\Pci.sys

To restore the file, either perform an in-place upgrade or expand the file
from the Recovery Console:

1. Start the Recovery Console.

2. Select the installation you wish to access.

3. Enter the Administrator password.

4. Enter MAP to determine the drive letter assigned to the CD-ROM.

5. Type: Expand <CD-ROM drive:>\i386\pci.sy_ c:\Winnt\System32\drivers /y.
You should receive:

pci.sys
1 file(s) expanded.

6. Type exit to terminate Recovery Console.

 

[Jerry]

Thanks for your reply.
However: at the end of the error message is a completely
black, blank screen with no > prompt. Any key I press
then takes me back to this error screen.
I don't know how to get out of this loop and I don't know
where to find the recovery console.