Microsoft Windows Installer problem

[Kay]

I have downloaded Kodak EasyShare software. When I try
to install it, I get the error code 14x21x126x which tells
me the MS Windows Installer used by the EasyShare software
installer failed to load a library file. I am then
referred to a Microsoft Knowledge article - 315346 talking
about making changes to my registry.

I do not have enough experience to do anything with my
Registry. I am using Windows XP.

Does anyone have any other suggestions or ideas?

 

[CS]

I have downloaded Kodak EasyShare software. When I try
to install it, I get the error code 14x21x126x which tells
me the MS Windows Installer used by the EasyShare software
installer failed to load a library file. I am then
referred to a Microsoft Knowledge article - 315346 talking
about making changes to my registry.

I do not have enough experience to do anything with my
Registry. I am using Windows XP.

Does anyone have any other suggestions or ideas?

According to that knowledge base article you quoted, either you're
running in safe mode (unlikely) or the Windows installer service could
not be accessed. I saw nothing about making changes to the registry
unless you were referred to another article.

Have you had problems installing any other software? I would contact
Kodak first and find out if there are any issues with the software and
XP. It looks to me like the Kodak software is at fault, not XP.