Internet Explorer is not working properly...

[Guest]

I have a Vaio laptop with XP home, and recently began having problems with
IE6. I can open IE from my desktop, but am unable to navigate to Hotmail
from MSN.com. I can navigate to Yahoo Mail, and other websites, but not all
of the functions will work properly.

If I start at MSN.com, and click the link to hotmail, the screen will go
blank. The address bar will show the loginnet address, but the page will
stop loading and say 'done.' I can get into hotmail with IE if I follow a
hyperlink from MSN Messenger. However, once there I am unable to open or
delete messages, or move to another page. The same is true with Yahoo mail.
I can get into the site, and open messages. (Though I sometimes have to click
twice. After the first click, it will return to the inbox with a scrambled
view.) After I view the message though, I am not able to move or delete it.

Any help or suggestions would be greatly appreciated. I am able to access
my e-mail through Netscape's Navigator browser, but would like to have my MS
programs back. Please reply to this thread, or e-mail. crazy_eod(remove
this text)@hotmail.com

Thank you!

 

[Meena]

If you have the SP2 update installed on your latop, then you may like to
follow the steps outlined in the site below:
http://support.microsoft.com/?kbid=870700

Additionally, follow the steps below to repair Winsock:

1. Click Start, run, type "cmd" (with out quotation marks) and click OK.
2. In the DOS window, type the below command and hit enter.

netsh winsock reset catalog

NOTE: Restart the PC when prompted.


If SP2 update is not installed, then start from here:
http://support.microsoft.com/?kbid=813444

Download and run winsock fix from here:
http://www.spychecker.com/program/winsockxpfix.html

HTH
Meena