1.. Click on "Attach Files."
2.. Click the "Browse" button.
3.. This will open a window that will allow you to search for the file you
wish to attach. Once you find it, click on "Open."
4.. Once your file is listed next to the "Browse" button, click "Attach
Files," located toward the bottom of the page. The file name(s) will be
added to the Attached Files table. Please note: If you click "Done" before
you see the file name in the Attached Files table, your file will not be
attached.
5.. When you see the file name in the Attached Files table, click the
"Done" button.
6.. If you are attempting to attach a file to an email message and receive
an error message that states either "there was a problem uploading your
documents" or "your system made a request that the browser could not
understand," it is most likely the file you're trying to attach is open and
you will need to save then close this file before it will attach.
If your browser is hanging or the file does not appear to be attaching after
a number of minutes, one or all of the follwing may be the cause:
a.. Slow connection speeds or browser issues - In this case, we recommend
that you try using a different browser (if you are using IE, try switching
to Netscape, or vice versa), and try uploading your files at less busy times
of the day.
