IE and Outlook not working, Firefox and THunderbird OK

[Guest]

A few days ago I was editing my website, and shortly after my IE and O are
not working. For IE, the window opens, and it attemps to open the webpage, (
says 'website found) then it just seems to stop, and the page never loads.
The curser keeps 'working' but the rest of the page seems to freeze, then I
get the 'IE not responding' . I send an error report and it opens the crash
analysis site says STORAGE MEDIUM ERRORS CAUSE UNEXPECTED PROGRAM CRASH IN
WINDOWS XP (884070). I have follwed the instructions to fix, nothing works.
With Outlook, it opens , then seems to freeze after I attempt to read some
mail.Again, Mozilla and Thunderbird do work fine.
HELP!

 

[Frank Saunders, MS-MVP OE]

A few days ago I was editing my website, and shortly after my IE and
O are not working. For IE, the window opens, and it attemps to open
the webpage, ( says 'website found) then it just seems to stop, and
the page never loads. The curser keeps 'working' but the rest of the
page seems to freeze, then I get the 'IE not responding' . I send an
error report and it opens the crash analysis site says STORAGE MEDIUM
ERRORS CAUSE UNEXPECTED PROGRAM CRASH IN WINDOWS XP (884070). I have
follwed the instructions to fix, nothing works. With Outlook, it
opens , then seems to freeze after I attempt to read some mail.Again,
Mozilla and Thunderbird do work fine.
HELP!

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

--
Frank Saunders, MS-MVP OE/WM
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