help with start up

[Guest]

upon trying to access the (change the way users log on off )in account
settings i get an error that a receintly installed program has disabled
windows welcome message and fast user switching,and gives refernce to
vrlogon.dll and upon looking at that dll it says its a gina
replacement,modified in 2005.

thing is i havent installed anything lately and upon starting laptop last
night,instead of normal boot up ,it goes to the swipe finger/ click control
alt del enter password screen.and the start menu button feature to shut off
laptop now pops up as a scroll feature instead of the normal box with them
listed in a row.

can anyone assist me in correcting this issue?

thank you very much for i havent much knowledge in computers,and im scared
that if i dont correct this i may loose ability to sign on,

Michael

 

[Guest]

This article shold start you on the trail to changing the registry entry for
that

Winlogon may fail if the third-party Gina.dll file is missing or corrupted
http://support.microsoft.com/kb/164486/en-us

 

[Nepatsfan]

In

upon trying to access the (change the way users log on
off )in account
settings i get an error that a receintly installed program
has
disabled windows welcome message and fast user switching,and
gives
refernce to vrlogon.dll and upon looking at that dll it says
its a
gina replacement,modified in 2005.

thing is i havent installed anything lately and upon starting
laptop
last night,instead of normal boot up ,it goes to the swipe
finger/
click control alt del enter password screen.and the start
menu button
feature to shut off laptop now pops up as a scroll feature
instead of
the normal box with them listed in a row.

can anyone assist me in correcting this issue?

thank you very much for i havent much knowledge in
computers,and im
scared that if i dont correct this i may loose ability to
sign on,

Michael

You didn't include information about what make and model laptop
you're using, but if it's a Thinkpad, you might want to look at
this article.

Fingerprint Reader protected logon causes vrlogon.dll error
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-58845

If that doesn't fix the problem, you might want to contact the
manufacturer to see if they can supply a solution.

Good luck

Nepatsfan

 

[Guest]

In

You didn't include information about what make and model laptop
you're using, but if it's a Thinkpad, you might want to look at
this article.

Fingerprint Reader protected logon causes vrlogon.dll error
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-58845

If that doesn't fix the problem, you might want to contact the
manufacturer to see if they can supply a solution.

Good luck

Nepatsfan

no its a

Toshiba Qosmio G35-AV600 Notebook
(1.83gHz Core Duo, 1GB DDR2, 160GB, DVD±RW DL, Window XP Media Center
Edition, 17" TFT - MPN: G35AV600)


and to the first reply,i tried that link,but i couldnot understand what i
was susposed to do ,so i didnt follow though with it,i didnt want to ruin
stuff.

if anyone can assist me on what and how to edit that dll, please do.

i searched gina and found this notepad in windows/I386/compdata

An application has replaced the Windows logon software on your computer,
such as a biometric logon or smart card logon application. This program might
no longer function after you upgrade, which might prevent you from logging on
to your computer. After you upgrade, even if the program functions, some
operating system features might not be available. It is recommended that you
uninstall this software before continuing with the upgrade.


and found another msgina.dll in the windows/$ntuninstall folder,that was
modified the same time the one in win32,means thats the one right?

 

[Nepatsfan]

In

no its a

Toshiba Qosmio G35-AV600 Notebook
(1.83gHz Core Duo, 1GB DDR2, 160GB, DVD±RW DL, Window XP
Media Center
Edition, 17" TFT - MPN: G35AV600)


and to the first reply,i tried that link,but i couldnot
understand
what i was susposed to do ,so i didnt follow though with it,i
didnt
want to ruin stuff.

if anyone can assist me on what and how to edit that dll,
please do.

i searched gina and found this notepad in
windows/I386/compdata

An application has replaced the Windows logon software on
your
computer, such as a biometric logon or smart card logon
application.
This program might no longer function after you upgrade,
which might
prevent you from logging on to your computer. After you
upgrade,
even if the program functions, some operating system features
might
not be available. It is recommended that you uninstall this
software
before continuing with the upgrade.


and found another msgina.dll in the windows/$ntuninstall
folder,that
was modified the same time the one in win32,means thats the
one right?

See if this program helps.

Courtesy of Doug Knox, MS-MVP
Fix WindowsXP Logon/Restore Welcome Screen
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm

Here's another option. Download and run the ginadll.reg file
available here.

Courtesy of Ramesh Srinivasan, MS-MVP
Error message "A recently installed program has disabled the
Welcome screen and Fast User Switching" while turning on the
Welcome Screen
http://windowsxp.mvps.org/ginadll.htm

Good luck

Nepatsfan

 

[Nepatsfan]

In

no its a

Toshiba Qosmio G35-AV600 Notebook
(1.83gHz Core Duo, 1GB DDR2, 160GB, DVD±RW DL, Window XP
Media Center
Edition, 17" TFT - MPN: G35AV600)


and to the first reply,i tried that link,but i couldnot
understand
what i was susposed to do ,so i didnt follow though with it,i
didnt
want to ruin stuff.

if anyone can assist me on what and how to edit that dll,
please do.

i searched gina and found this notepad in
windows/I386/compdata

An application has replaced the Windows logon software on
your
computer, such as a biometric logon or smart card logon
application.
This program might no longer function after you upgrade,
which might
prevent you from logging on to your computer. After you
upgrade,
even if the program functions, some operating system features
might
not be available. It is recommended that you uninstall this
software
before continuing with the upgrade.


and found another msgina.dll in the windows/$ntuninstall
folder,that
was modified the same time the one in win32,means thats the
one right?

Following up on my earlier response.

Checking the Toshiba web site, the manual for your laptop
indicates that it has a fingerprint reader. Either consult the
manual or contact Toshiba support for help with this issue.

Qosmio G35-AV600 User's Guide
http://www.csd.toshiba.com/cgi-bin/...BV_EngineID=ccccaddkkjgmleecgfkceghdgngdgmn.0

Contact Toshiba support.
http://askiris.toshiba.com/ToshibaSupportSite/supportcentral/supportcentral.do?id=m1

Good luck

Nepatsfan

 

[Guest]

In

Following up on my earlier response.

Checking the Toshiba web site, the manual for your laptop
indicates that it has a fingerprint reader. Either consult the
manual or contact Toshiba support for help with this issue.

Qosmio G35-AV600 User's Guide
http://www.csd.toshiba.com/cgi-bin/...BV_EngineID=ccccaddkkjgmleecgfkceghdgngdgmn.0

Contact Toshiba support.
http://askiris.toshiba.com/ToshibaSupportSite/supportcentral/supportcentral.do?id=m1

Good luck

Nepatsfan

hey,thanks for that info,

im not quite sure how,but i fixed it,i uninstalled the fingerprint thing and
reinstalled,then still same thing,but today i went into the settings on the
fingerprint thing and seen a feature to turn on/off the boot up security and
clicked it and it said that i must go under account setting to enable this
feature and it must of fixed itself,because now everythings back to normal.

thanks for those links,because i didnt get any type of book with this
laptop,it was the desplay model, im going to check out the user guide.

thanks

 

[Nepatsfan]

In

hey,thanks for that info,

im not quite sure how,but i fixed it,i uninstalled the
fingerprint
thing and reinstalled,then still same thing,but today i went
into the
settings on the fingerprint thing and seen a feature to turn
on/off
the boot up security and clicked it and it said that i must
go under
account setting to enable this feature and it must of fixed
itself,because now everythings back to normal.

thanks for those links,because i didnt get any type of book
with this
laptop,it was the desplay model, im going to check out the
user guide.

thanks

You're welcome. Thanks for taking the time to let us know you
were able to fix the problem.

Nepatsfan