G
Guest
I bought my laptop just over a year ago with operating system Windows XP Home edition service pack 1 installed.
It came bundled with the ‘Nero Burning ROM Suite’ of software already installed. (Version 5.5.8.2 OEM).
I have on many occasions successfully used the software to create both music CD’s and to store general data files on different CD’s.
However, a problem has suddenly developed where I can no longer ‘see’ blank CD’s:
Firstly, when I put a blank CD in the drive it seems to ‘thrash’ around for a few minutes before stopping. (I don’t recall this ever happening for this long previously).
Then, when I try and write files to the CD drive, with the blank CD still in, the CD writing wizard gives the message: “There is no disc in the drive..Please insert a writable CD into drive D:\â€. So something has gone wrong somewhere. I have tried ejecting and replacing the CD but still the same message is given.
(If I insert a previously written to CD then I am able to succesfully see and write further data to it.)
Also, I have noticed that if I go to ‘Control Panel’ there is a ‘Nero ImageDrive’ icon. If I click this I get the windows message:, “An internal error has occurred, Error -1, The Nero ImageDrive driver is absent in the system, Please reinstall the program’. I wonder whether this is linked to the problem.
Upon a suggestion from Nero I installed a later version of the burning software but this has not changed any of the problems I mention.
I am wondering whether something has been corrupted and whether I need to reinstall another driver. If so where and how could I get one?
Also I understand that the write capability is a standard XP feature but I can’t find any other program on my computer for writing apart from the ‘Nero’.
Is it possible to revert back in some way to what would be the default XP?
I would appreciate any advice any body could give me.
It came bundled with the ‘Nero Burning ROM Suite’ of software already installed. (Version 5.5.8.2 OEM).
I have on many occasions successfully used the software to create both music CD’s and to store general data files on different CD’s.
However, a problem has suddenly developed where I can no longer ‘see’ blank CD’s:
Firstly, when I put a blank CD in the drive it seems to ‘thrash’ around for a few minutes before stopping. (I don’t recall this ever happening for this long previously).
Then, when I try and write files to the CD drive, with the blank CD still in, the CD writing wizard gives the message: “There is no disc in the drive..Please insert a writable CD into drive D:\â€. So something has gone wrong somewhere. I have tried ejecting and replacing the CD but still the same message is given.
(If I insert a previously written to CD then I am able to succesfully see and write further data to it.)
Also, I have noticed that if I go to ‘Control Panel’ there is a ‘Nero ImageDrive’ icon. If I click this I get the windows message:, “An internal error has occurred, Error -1, The Nero ImageDrive driver is absent in the system, Please reinstall the program’. I wonder whether this is linked to the problem.
Upon a suggestion from Nero I installed a later version of the burning software but this has not changed any of the problems I mention.
I am wondering whether something has been corrupted and whether I need to reinstall another driver. If so where and how could I get one?
Also I understand that the write capability is a standard XP feature but I can’t find any other program on my computer for writing apart from the ‘Nero’.
Is it possible to revert back in some way to what would be the default XP?
I would appreciate any advice any body could give me.