Cannot send mail

[Lee]

Working fine till the other day. I can receive mail but not send. Help?!

 

[Gary VanderMolen]

Need more details. Do you get an error message? If so,
copy it and post it here.

 

[Lee]

No error details shown. The mail I try to send just sits in my outbox.

 

[Frank Saunders MS-MVP IE,OE/WM]

No error details shown. The mail I try to send just sits in my outbox.

There, see? You could give us more information.

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[BobF.]

When you hit the Send/Receive button at the top, what happens? Try sending
another e-mail to yourself...what happens? What Anit-Virus do you have
loaded?

 

[Lee]

I have already tried sending an email to myself but it does not send. The
mail just sits in my outbox. No error messages appear at all. Grrrrrrrrrrrr

When you hit the Send/Receive button at the top, what happens? Try sending
another e-mail to yourself...what happens? What Anit-Virus do you have
loaded?

 

[BobF.]

AV

--
Regards, BobF.

I have already tried sending an email to myself but it does not send. The
mail just sits in my outbox. No error messages appear at all.
Grrrrrrrrrrrr

 

[Lee]

The Anti-Virus programme is PCGuard which comes with Virgin. Sending email
was working before till the other day so I cannot fathom out why all of a
sudden it has stopped sending my emails?

When you hit the Send/Receive button at the top, what happens? Try sending
another e-mail to yourself...what happens? What Anit-Virus do you have
loaded?

 

[BobF.]

Please don't try to "fathom" it. Just shut it down, remove it, and see if
it works.

--
Regards, BobF.

The Anti-Virus programme is PCGuard which comes with Virgin. Sending email
was working before till the other day so I cannot fathom out why all of a
sudden it has stopped sending my emails?

 

[Guest]

A number of antivirus programs tend to cause such problems, although
these problems often take months to appear. What if any antivirus programs,
antispyware programs, firewall programs, and other security programs do
you have?

If you have the Google Toolbar program installed, uninstall it. It also
causes
problems in Windows Mail.

If you have a program with SMS in its name installed, tell us its full name.
one of these programs also causes problems in Windows Mail.

Are you trying to send from a location where the internet provider is
other than at home? If so, connections to port 25 are often blocked,
and occasionally also connections to a few other ports.

Are you using wireless? If so, you may be accidentally using a
neighbor's wireless server instead of your own, and therefore more
likely to run into a problem with a blocked port if your neighbor
uses a different internet provider.

I have already tried sending an email to myself but it does not send. The
mail just sits in my outbox. No error messages appear at all.
Grrrrrrrrrrrr

 

[Lee]

Grrrrrrrrr....still no joy and I cannot understand why all of a sudden it has
stopped sending emails???

 

[BobF.]

ok, but there have been lots of reports that just shutting down Av's didn't
get it. It needs to be completely removed. Also, not being familiar with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all. Mind
you this is just a trouble shooting step. We'll go from here depending on
your report. Reports for virus problems are exactly as you reported. "all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an overnight
update, either for the virus table or the exe itself. There could be more
reasons.

It's the "No error Messages" that's confusing and a clue.

 

[Luis]

I have the same problem since a couple of days...Not able to send e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550 not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

 

[Mark]

You are not on your own, I am trying to send an urgent e-mail now, and have
the same message back. Like you I also have McAfee.

Please someone else I am trying to annaounce the birth an hour ago of a new
baby grandaughter.

Mark

I have the same problem since a couple of days...Not able to send e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550 not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

ok, but there have been lots of reports that just shutting down Av's didn't
get it. It needs to be completely removed. Also, not being familiar with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all. Mind
you this is just a trouble shooting step. We'll go from here depending on
your report. Reports for virus problems are exactly as you reported. "all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an overnight
update, either for the virus table or the exe itself. There could be more
reasons.

It's the "No error Messages" that's confusing and a clue.

 

[Francisco Prieto]

I have the same problem, try this: I discoverd that still can be done using
the
submenus under the arrow at the right side of the "send and receive" menu.
Just force it to do it.

I have the same problem since a couple of days...Not able to send e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550 not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

ok, but there have been lots of reports that just shutting down Av's didn't
get it. It needs to be completely removed. Also, not being familiar with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all. Mind
you this is just a trouble shooting step. We'll go from here depending on
your report. Reports for virus problems are exactly as you reported. "all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an overnight
update, either for the virus table or the exe itself. There could be more
reasons.

It's the "No error Messages" that's confusing and a clue.

 

[BobF.]

Luis,

Please start a new thread and restate your problem. Many cases look the
same but are in fact completely different. The responders get really
confused with to whom they are speaking. And believe me the responders are
keeping track of all the problems...so please start a new thread.

--
Regards, BobF.

I have the same problem since a couple of days...Not able to send e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can
send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550
not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

ok, but there have been lots of reports that just shutting down Av's
didn't
get it. It needs to be completely removed. Also, not being familiar
with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all.
Mind
you this is just a trouble shooting step. We'll go from here depending
on
your report. Reports for virus problems are exactly as you reported.
"all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an
overnight
update, either for the virus table or the exe itself. There could be
more
reasons.

It's the "No error Messages" that's confusing and a clue.

 

[BobF.]

Mark,

Please start a new thread as I explained to Luis. Congrats to your new
addition.

--
Regards, BobF.

You are not on your own, I am trying to send an urgent e-mail now, and
have
the same message back. Like you I also have McAfee.

Please someone else I am trying to annaounce the birth an hour ago of a
new
baby grandaughter.

Mark

I have the same problem since a couple of days...Not able to send
e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can
send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550
not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

ok, but there have been lots of reports that just shutting down Av's
didn't
get it. It needs to be completely removed. Also, not being familiar
with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all.
Mind
you this is just a trouble shooting step. We'll go from here depending
on
your report. Reports for virus problems are exactly as you reported.
"all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an
overnight
update, either for the virus table or the exe itself. There could be
more
reasons.

It's the "No error Messages" that's confusing and a clue.

--
Regards, BobF.
Grrrrrrrrr....still no joy and I cannot understand why all of a
sudden it
has
stopped sending emails???

:

Please don't try to "fathom" it. Just shut it down, remove it, and
see
if
it works.

--
Regards, BobF.
The Anti-Virus programme is PCGuard which comes with Virgin.
Sending
email
was working before till the other day so I cannot fathom out why
all of
a
sudden it has stopped sending my emails?

:

When you hit the Send/Receive button at the top, what happens?
Try
sending
another e-mail to yourself...what happens? What Anit-Virus do you
have
loaded?

--
Regards, BobF.
in
message
No error details shown. The mail I try to send just sits in my
outbox.

:

Need more details. Do you get an error message? If so,
copy it and post it here.
--
Gary VanderMolen, MS-MVP (WLMail)


Working fine till the other day. I can receive mail but not
send.
Help?!




There, see? You could give us more information.

Messages may be stuck in the Outbox when you use Windows Mail
on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[Guest]

Many Windows Mail problems caused by antivirus programs take months
to appear.

The Anti-Virus programme is PCGuard which comes with Virgin. Sending email
was working before till the other day so I cannot fathom out why all of a
sudden it has stopped sending my emails?

 

[Luis]

The only way I'm getting over this problem by now is by SENDING my e-mails
from the Webhost site of my e-mail account (like yahoo, gmail, etc.) and
receiving at Windows Mail.... So far, that's how I manage...........

You are not on your own, I am trying to send an urgent e-mail now, and have
the same message back. Like you I also have McAfee.

Please someone else I am trying to annaounce the birth an hour ago of a new
baby grandaughter.

Mark

I have the same problem since a couple of days...Not able to send e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550 not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????

ok, but there have been lots of reports that just shutting down Av's didn't
get it. It needs to be completely removed. Also, not being familiar with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all. Mind
you this is just a trouble shooting step. We'll go from here depending on
your report. Reports for virus problems are exactly as you reported. "all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an overnight
update, either for the virus table or the exe itself. There could be more
reasons.

It's the "No error Messages" that's confusing and a clue.

--
Regards, BobF.
Grrrrrrrrr....still no joy and I cannot understand why all of a sudden it
has
stopped sending emails???

:

Please don't try to "fathom" it. Just shut it down, remove it, and see
if
it works.

--
Regards, BobF.
The Anti-Virus programme is PCGuard which comes with Virgin. Sending
email
was working before till the other day so I cannot fathom out why all of
a
sudden it has stopped sending my emails?

:

When you hit the Send/Receive button at the top, what happens? Try
sending
another e-mail to yourself...what happens? What Anit-Virus do you have
loaded?

--
Regards, BobF.
message
No error details shown. The mail I try to send just sits in my
outbox.

:

Need more details. Do you get an error message? If so,
copy it and post it here.
--
Gary VanderMolen, MS-MVP (WLMail)


Working fine till the other day. I can receive mail but not
send.
Help?!




There, see? You could give us more information.

Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[Mark]

I can not get a new thread started:

My error message to sending e-mails is as follows:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Keeley',
Account: 'btinternet', Server: 'smtp.btinternet.com', Protocol: SMTP, Server
Response: '530 authentication required - Your email could not be sent. To fix
this you must make a simple change to your email (known as SMTP
authentication). For advice visit www.btyahoo.com/smtp', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

Mark,

Please start a new thread as I explained to Luis. Congrats to your new
addition.

--
Regards, BobF.

You are not on your own, I am trying to send an urgent e-mail now, and
have
the same message back. Like you I also have McAfee.

Please someone else I am trying to annaounce the birth an hour ago of a
new
baby grandaughter.

Mark

I have the same problem since a couple of days...Not able to send
e-mails.
1) After trying many things, I erased the files in the OUTBOX and I can
send
e-mails to myself but cannot send to anybody else.
2) I can receive e-mail from myself and everybody elso, RECEIVING is OK.
3) My antivirus is Mcafee
4) I'm using my own wireless network at work as always.
5) The message I recieve is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxxxx'. Subject 'YYYYYYYYY', Account:
'Luis', Server: 'mail.arroz.com.gt', Protocol: SMTP, Server Response '550
not
local host iica.org.gt, not a gateway', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Any suggestions ??????????????????


:

ok, but there have been lots of reports that just shutting down Av's
didn't
get it. It needs to be completely removed. Also, not being familiar
with
PCGuard are there other parts to it? Like is is a Firewall / Malware /
Virus checker composite package...or what. Make sure you get it all.
Mind
you this is just a trouble shooting step. We'll go from here depending
on
your report. Reports for virus problems are exactly as you reported.
"all
of a sudden...", or "for no reason...". Sometime with a message, but
sometimes not. One reason why they show up is because you got an
overnight
update, either for the virus table or the exe itself. There could be
more
reasons.

It's the "No error Messages" that's confusing and a clue.

--
Regards, BobF.
Grrrrrrrrr....still no joy and I cannot understand why all of a
sudden it
has
stopped sending emails???

:

Please don't try to "fathom" it. Just shut it down, remove it, and
see
if
it works.

--
Regards, BobF.
The Anti-Virus programme is PCGuard which comes with Virgin.
Sending
email
was working before till the other day so I cannot fathom out why
all of
a
sudden it has stopped sending my emails?

:

When you hit the Send/Receive button at the top, what happens?
Try
sending
another e-mail to yourself...what happens? What Anit-Virus do you
have
loaded?

--
Regards, BobF.
in
message
No error details shown. The mail I try to send just sits in my
outbox.

:

Need more details. Do you get an error message? If so,
copy it and post it here.
--
Gary VanderMolen, MS-MVP (WLMail)


Working fine till the other day. I can receive mail but not
send.
Help?!




There, see? You could give us more information.

Messages may be stuck in the Outbox when you use Windows Mail
on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.