"cannot install this hardware" with Canon S800

[Guest]

Hi, I am trying to install my old printer Canon S800, I have followed
actually the instruction given with the latest driver. After installing from
C: drive the system keeps saying "cannot install this hardware" it only
offers "finish ' as a response, then pops up again after clicking. Could
someone help me on the case, Thanks in advance.

 

[Cari \(MS-MVP\)]

Are you logged on as an Administrator?

Is the Print Spooler running? From the Command Prompt, type:

net start spooler
(and hit enter)

 

[Guest]

Hi Cari,
Thanks for the prompt reply. Yes, I logging as an Administrator. From the
“Control Panel -> Printers and Fax†I could see the printer (Canon S800) is
in OFFLINE state. But when I turn on the power of the printer, it says “New
hardware found†and it tries to install and I got a dialog box says “Cannot
install this hardware †with only one button “Finishâ€. When the button
(Finish) is clicked, it repeats the process again , “New Hardware Found†….

 

[Cari \(MS-MVP\)]

Uninstall and reinstall.....

http://www.coribright.com/windows/Article One.htm