cannot access hotmail and bank

[Susie]

I am unable to log-on into my hotmail account. I also
cannot access info for my bank after I have entered my id
and password. I can get connected to internet ok. I can
access mail under swbell.net, but not hotmail or my bank.
I cannot access my bank from swbell.net. I have ie6 and
run xp. Please, please help!!!

 

[Ramesh [MVP]]

Susie,

Troubleshoot Situations Where You Cannot Complete MSN Sign-up or Connect to SSL Secured (128-Bit) Web Sites
http://support.microsoft.com/?kbid=813444

In most cases, creating a new user profile has solved the problem.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------------
Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware Defence.htm
-------------------------------------------------


I am unable to log-on into my hotmail account. I also
cannot access info for my bank after I have entered my id
and password. I can get connected to internet ok. I can
access mail under swbell.net, but not hotmail or my bank.
I cannot access my bank from swbell.net. I have ie6 and
run xp. Please, please help!!!

 

[Hans Le Roy]

Hi Susie,

It might be this:

You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in
Various Programs
http://support.microsoft.com/?kbid=813951

There is a patch available on that address.

Kind regards

Hans Le Roy
MS MVP Win/IE-OE