You must be running a Microsoft Windows operating system?????

[Guest]

I do have XP Home Edition and I got this message if I want to download. Is
anybody known what is wrong with my computer????? Help!!!!
"Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get the
most out of your computer.
You must be running a Microsoft Windows operating system in order to use
Windows Update."

 

[Carey Frisch [MVP]]

You need to visit the Windows Update web site using Internet Explorer
and not a third-party browser, such as AOL, Netscape, FireFox, etc.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I do have XP Home Edition and I got this message if I want to download. Is
| anybody known what is wrong with my computer????? Help!!!!
| "Thank you for your interest in Windows Update
| Windows Update is the online extension of Windows that helps you get the
| most out of your computer.
| You must be running a Microsoft Windows operating system in order to use
| Windows Update."



---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0519-2, 05/12/2005
Tested on: 5/13/2005 10:16:37 AM
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com

 

[Tom Pepper Willett]

Are you using Norton Internet Security?
http://service1.symantec.com/SUPPOR...6bc7005c3bc6/2dd3f0d5c9e3861165256c470073981f

Tom
|I do have XP Home Edition and I got this message if I want to download. Is
| anybody known what is wrong with my computer????? Help!!!!
| "Thank you for your interest in Windows Update
| Windows Update is the online extension of Windows that helps you get the
| most out of your computer.
| You must be running a Microsoft Windows operating system in order to use
| Windows Update."
|

 

[Jupiter Jones [MVP]]

Follow this:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for "When attempting to access the Windows Update Web site you receive
the following message: Thank You -- you must be running a Microsoft windows
operating system in order to use windows update"

Otherwise follow the Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

 

[Guest]

Thank you, but my problem was with Norton Internet Security.

 

[aljaydu]

I had that problem not just 5 minutes ago over the last four days.
Here's what my solution was:
I'm running Sygate Personal Firewall.
I was getting the same message:

"Thank you for your interest in Windows Update
Windows Update is the online extension of Windows that helps you get the
most out of your computer.
You must be running a Microsoft Windows operating system in order to use
Windows Update."

I disabled Sygate and enabled XP firewall.
Went to Windows update and
BOO-YEAH...it worked.

So, I opened Sygate, went to tool/options/security and found that "enable stealth mode browsing" was checked.
I unchecked it, enabled Sygate and disabled XP firewall and the rest is history.
I'm able to use the windows update (IE - tools/windows update).

If you're running Norton, I suggets that you check out Norton's Properties/Options.
There may be a stealth mode option in there that's checked, ok?