"you don't have appropriate permissions..." when click on Send/Receive

[Jim Walsh]

Outlook 2003.

One of my users is getting the following error message when he clicks on the
Send/Receive button:

"You don't have appropriate permissions to perform this operation."

He has two e-mail accounts set up (as we all do). One is an IMAP setup to
the University e-mail server. The other is an Exchange Server account to a
server in our local college domain.

He can select the Inbox of either account, and then do Send/Receive ..."This
folder" without error.

Furthermore, the periodic Send/Receive on both boxes works without errors.

If he attempts to select Send/Receive...Send/Recieve Settings...Define
Send/Receive groups, he gets the same error message about not having
"appropriate permissions".

His account has administrative privileges on his own machine.

Thanks in advance for help.

Jim

 

[Guest]

I had the same problem and I ued this link to resolve it.

http://radio.weblogs.com/0106046/stories/2002/08/13/resolutionForIeAndWindowsProblems.html

hope this helps.

 

[Jim Walsh]

Katt,

Thanks for your suggestion. I looked at the article you mention, and the KB
article that it references. And, tried running the DCOMCNFG utility. But, in
WinXP, that utility seems to be much different than in Win2K. I am not able
to follow the instructions. Do you know of a comparable WinXP article?

Jim