Yet another Installshield Error

[Guest]

So im running Windows xp 64 Sp 1 on my computer, and have problems installing
specific software, in particular certain games. Just as installshield runs
the setup i get the critical error (-5006 : 0x8000ffff), and the installation
crashes. The details are primarily concerned with (not to flood the post)

Kernel\ServiceProvider.cpp (109)
Kernel\ServiceProvider.cpp (87)
Kernel\ObjectHolder.cpp (442)

Anyways, this is a recurring problem on certain games such as black and
white 2 and civilization 4 (among others). Other games run flawlessly. I am
aware it might not be a microsoft error but any pointers are appreciated. I
might add i have checked the forums of the software providers, and followed
their tips (cleaning the temp folder, removing certain/all installshield
files) without any success. I have also reported it to installshield support
without answer.

Thanks in advance.

 

[Carey Frisch [MVP]]

Please repost your inquiry in the Windows 64-bit newsgroup:

Windows 64-bit newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.64bit.general

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| So im running Windows xp 64 Sp 1 on my computer, and have problems installing
| specific software, in particular certain games. Just as installshield runs
| the setup i get the critical error (-5006 : 0x8000ffff), and the installation
| crashes. The details are primarily concerned with (not to flood the post)
|
| >Kernel\ServiceProvider.cpp (109)
| >Kernel\ServiceProvider.cpp (87)
| >Kernel\ObjectHolder.cpp (442)
|
| Anyways, this is a recurring problem on certain games such as black and
| white 2 and civilization 4 (among others). Other games run flawlessly. I am
| aware it might not be a microsoft error but any pointers are appreciated. I
| might add i have checked the forums of the software providers, and followed
| their tips (cleaning the temp folder, removing certain/all installshield
| files) without any success. I have also reported it to installshield support
| without answer.
|
| Thanks in advance.