Yahoo mail

[mmazin67]

I cannot receive Yahoo e-mail in Windows Mail. I've added the e-mail
addresses to my safe senders list, but the messages never come through at
all. I've checked the junk mail folder and deleted items, but the e-mails
from yahoo accounts just disappear without ever getting to me. Is this a
firewall problem, or something to do with our Windows settings? Any
suggestions for how to fix are appreciated.
Thanks

 

[PA Bear [MS MVP]]

Are the missing messages found in the inbox on the account's webmail page?

 

[mmazin67]

I'm not sure. I can receive them (Yahoo messages) in my seperate e-mail
account when I access it through the Cox web page. I can't get them when I
just open up our regular e-mail. I'd like to be able to get them on our
regular e-mail account without having to go to the webmail page.

 

[PA Bear [MS MVP]]

Are you accessing the same (e-mail address removed) account in Windows Mail and do all
other messages that have been sent to that (e-mail address removed) account
download/appear in Windows Mail?

 

[Gary VanderMolen]

Is that a free or paid (premium) Yahoo account? US-based free Yahoo
accounts have webmail access only, no POP access. Windows Mail
handles POP mail but not Yahoo webmail.
Yahoo's solution is to pay them for premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

You can also continue to use Yahoo's webmail: http://mail.yahoo.com
If you need more help with this, just ask.

 

[mmazin67]

No, we have a Cox family e-mail account that I can access directly without
going to the Cox web mail page, and that's the account that won't put the
Yahoo mail through. If I go to the Cox web page, I'm able to receive yahoo
mail. I want to be able to receive the yahoo mail on the family account
which uses Windows Mail. We have Norton running on the computer, which may
be interferring with the Yahoo. I'm just trying to figure out how to change
the setting whether it's through Norton or Windows Mail so the Yahoo (free
mail accounts) come through.

 

[Gary VanderMolen]

See my earlier response.

 

[mmazin67]

No, I'm not using Yahoo for my e-mail, I'm trying to receive e-mail from
other people who use Yahoo accounts. Our ISP is Cox and we use Cox for our
e-mail.

 

[t-4-2]

It is a little mind twister, isn't it ?
Allow me to enter at a different angle : you cannot receive e-mails from
senders using Yahoo because Yahoo will not , cannot, access POP protocol
which is Windows Mail. It is your senders' problem, not yours.
t-4-2

 

[mmazin67]

Oh...well that explains it, and yet stinks at the same time. Oh well. We
didn't have this problem when we were using Outlook. Thank you!

 

[VistaRookie]

1) Your email provider is Cox (correct)?
2) You receive emails through your email client, Windows
Mail, from everyone, except users of Yahoo Mail (correct)?
3) Can you send yourself an email and receive it?

You should be able to receive emails from virtually anyone
whether they use Yahoo! or not. On one of your posts you
say they are sitting in your Cox webmail. Something is
blocking them if Windows Mail isn't delivering them to your
computer.

Are you scanning emails with your anti-virus program?
Any chance that you installed Internet Explorer 8?

 

[Gary VanderMolen]

OK, thanks for clearing that up.
You should be able to receive email from anywhere, regardless of
who sends it, unless the server has a spam block on them.
Have you looked in the spam folder of your webmail at
http://webmail.cox.net ?

 

[PA Bear [MS MVP]]

Please confirm:

1. If you log-in to the (e-mail address removed) account's web-mail page, messages from
(e-mail address removed) accounts are found in your inbox (not any other folder; e.g.,
Spam folder) there. [yes/no]

2. When you download messages into Windows Mail for the same (not any other)
(e-mail address removed) account, everything found in your web-mail inbox downloads into
your Windows Mail Inbox folder except for messages from (e-mail address removed)
accounts which do not download into any other Windows Mail folders (e.g.,
Deleted Items; Spam/Junk Mail). [yes/no]

 

[...winston]

No it doesn't.
Windows Mail and Outlook can both receive email from Yahoo accounts provided the sender has the ability to send the mail in an
email client cable of configuring a Yahoo account or sending mail from the Yahoo web site.