xp2 won't install, freezes computer

[Guest]

When I download sp2 (my software is all valid, btw), my computer freezes. I
restart and it goes through the regular startup screens (before windows
starts) and then I get the blue screen of death. I can only restart my
computer in safemode, uninstall sp2 and things are fine. (I would tell you
exactly what it says, but I don't wanna go through all that again, thinking
my computer is fried!!) I know I should contact the people in did up my
computer, but I am wanting to hear from anyone who has had the same
problem....... I am running WinXP 2002, Home Edition, Athlon 64 Processor,
2.01 GHz, 1.00 GB of RAM. Thanks!!

 

[Elmo]

When I download sp2 (my software is all valid, btw), my computer freezes. I
restart and it goes through the regular startup screens (before windows
starts) and then I get the blue screen of death. I can only restart my
computer in safe mode, uninstall sp2 and things are fine. (I would tell you
exactly what it says, but I don't wanna go through all that again, thinking
my computer is fried!!) I know I should contact the people that did up my
computer, but I am wanting to hear from anyone who has had the same
problem....... I am running WinXP 2002, Home Edition, Athlon 64 Processor,
2.01 GHz, 1.00 GB of RAM. Thanks!!

I doubt the computer is fried; it works fine without the install, right?

Do you download a new copy of SP2 each time? The original might've been
corrupted, so make sure you get a fresh copy.

There are many discussions on the subject here:
http://groups.google.com/groups/search?q=sp2+install+locks+up+xp&qt_s=Search

 

[MowGreen [MVP]]

Please see: Windows XP Service Pack 2 Problem Solver
http://winhlp.com/WxSP2.htm

*** Especially *** " Preparing for installation "


MowGreen [MVP 2003-2007]
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