Varekai said:
C:\DOCUME~1HP_ADM~1\LOCALS~1\WER6A2c.diroo\iexplore.exe.mdmp
C:\DOCUME~1HP_ADM~1\LOCALS~1\WER6A2c.diroo\appcompat.txt
The above notice is what Microsoft comes up with to send to them after the
freeze. Do you
know what it means? I have spyware, anti-virus, clearing out my tempoary
files and history sites all run in the last few hours and everything checks
out clean. I did a chkdsk and a few other checks and everything comes up
clean as well. I only came across this freezing problem a few days ago and
it is getting worse. I have had this computer for 3 years and no problems
until now. It is increasing in its freezing. I will reboot and it is fine
until I go into 3-4 web sites and then nothing- just frozen. Thanks for any
help. Varekai
I have an HP Pavilion 500 Gig
AMD Athlon(tm) 64 X2 Dual
Core Precessor 4200+
2.19 GHz, 2.00 GB of Ram
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Run disk clean up then this command:
sfc /scannow
If you still have no joy try to send us the error messages from the event
viewer.
- Have a look in the Event Viewer for error messages(X) that can shed some
light and post it back in your next post by performing the following:later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH,
nass
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http://www.nasstec.co.uk ^^^^^^^^^^^^^^
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