XP won't let me install MS Office 2000, HELP!!!

G

Guest

I have been trying for weeks to install MS Office 2000 on my HP notebook with
XP. Everytime the installation starts I soon after get a message that it
cannot read WINWORD8.DOC (sometimes it is other files too such as
OUACTRL.OCX). Then the message also says: Check to make sure that the file
exists and that you can open it. It does exists. My HP notbook came with
Corel WordPerfect 2000 as part of the recovery disks. I have now uninstalled
Corel altogether and I still get the error messages.
However, when I use the exact same MS Office 2000 disk on my previous
laptop that had Windows 98SE installed on it, Office installs perfectly
without any error message ata ll.
Everybody that I have asked has to idea what the problem is. I even
reinstalled my whole operating system to factory settings and it still
wouldn't let me install Office 2000.
Thanks for any help
Chris
 
P

PsyB

Check to see if your CD ROM is flaky. Try copying the installation
files via drag and drop into a folder on your computer. If you get any
errors there and you are sure that the CD isn't damaged, your CD ROM is
probably malfunctioning. If you are able to copy the cabs over, try
installing Office from that directory by running Setup.

PsyB
 
G

Guest

Well Office isnt the problem, XP is.

PsyB said:
Check to see if your CD ROM is flaky. Try copying the installation
files via drag and drop into a folder on your computer. If you get any
errors there and you are sure that the CD isn't damaged, your CD ROM is
probably malfunctioning. If you are able to copy the cabs over, try
installing Office from that directory by running Setup.

PsyB
 
J

Jupiter Jones [MVP]

Why are you so sure it is a Windows XP issue and not an Office issue?
What you describe seems like an Office issue.
 
P

PsyB

Why do you think that? I have several XP Home and Pro workstations that
either run or have run Office 2000 flawlessly. My instinct say that it
is either dead or dying hardware or a scratched CD. There is no problem
with WindowsXP and Office 2000. Even after SP2 I was able to install O2K
to this very machine. Even Off97 works in XP :)
 

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