XP will not start in safe mode. urgh

[aaronsbiza]

I encountered an issue with XP home in that it would freeze at startup.
When I tried to run in safe mode, the computer ran through the list o
drivers and then froze at Mup.sys. The hard drive will continue t
loop and XP will not load. I tried to restore last known workin
configuration from the safe mode menu and the screen went to black an
the hard drive continued to loop for 20mins at which point I shut th
pc down.

I am now forced to use the recovery console but have no Idea what t
do. Can someone direct me how to use the recovery console to get th
safe mode to work? Once I get safemode working I can run the syste
restore from the command prompt.

Thanks in Advance.

 

[outlaw]

This link will take you to Microsoft's support page on the recovery
console.
You will most likely need to reinstall windows again, but be carefull
as not to delete any of your existing data.

'support.microsoft.com/default.aspx?scid=kb;en-us;307654' (http://)

I suggest that you print out all those pages as they will tell you what
each command will do. sorry I couldn't be much more help good luck.

 

[Tightscot]

I have seen this on 4 different pcs, running XP and 2000. They all froz
at mup.sys and no matter what i tried they just would not boot.
I eventually tracked it down to being bad memory. I would sugges
changing the RAM.... If you have 2 sticks of ram then try shuttin
down, and removing one stick at a time etc.
It may just be one of the sticks that is duff. If you only have 1 stic
of RAM then buy some more or see if you can 'borrow' some from anothe
pc?

hope that helps...

Tightscot

 

[Bob H]

I encountered an issue with XP home in that it would freeze at startup.
When I tried to run in safe mode, the computer ran through the list of
drivers and then froze at Mup.sys. The hard drive will continue to
loop and XP will not load. I tried to restore last known working
configuration from the safe mode menu and the screen went to black and
the hard drive continued to loop for 20mins at which point I shut the
pc down.

I am now forced to use the recovery console but have no Idea what to
do. Can someone direct me how to use the recovery console to get the
safe mode to work? Once I get safemode working I can run the system
restore from the command prompt.

Thanks in Advance..

If its not a case of bad memory??? the driver, mup.sys, may be
corrupted???? Anyway, you should be able to copy another one from your
cd to the relevant place.

Just my thoughts

 

[Tightscot]

I have seen this on 4 different pcs, running XP and 2000. They all froz
at mup.sys and no matter what i tried they just would not boot.
I eventually tracked it down to being bad memory. I would sugges
changing the RAM.... If you have 2 sticks of ram then try shuttin
down, and removing one stick at a time etc.
It may just be one of the sticks that is duff. If you only have 1 stic
of RAM then buy some more or see if you can 'borrow' some from anothe
pc?

hope that helps...

Tightscot

BUMP, ......

 

[Guest]

Hi!

I have now been facing the same problem. So far not resolving it, but will
go on checking ...

The problem is not on mup.sys itself, but on some driver loaded in a second
or two after that ... Hard to say how to find/recognize the problem point,
maybe detaching some newly installed components and rebooting, or checking
the possible Stop Error details, or doing some other troubleshooting etc.,
and as a last hope action try to Repair install the Windows with a full
licence Retail CD.


Best regards,

Pete V.

 

[simonbrock]

This is the exact same problem i am facing, but i also have the adde
problem that i can not install windows on my computer as it freeze
during install, yet the harddrive works perfectly fine on othe
computers, i have also removed each stick of ram and tried booting bu
to no avail, i have also removed all my cd drives, sound card, networ
card, internal modem, floppy drive. but still facing the same proble
so i assume it is either my bios, processor or motherboard causing th
problem? any suggestions would be really helpful