Xp user printing fault

U

Unfortunately

Hi that's what happens:
After installed SP2 in Xp Home in a single Workstation
all users can't print using spool.

New jobs compare in the print queue few seconds then disapperar without
effect. Printing is available only sending job directly to printer
(unfortunately too slow)

*I' can't believe users can't print as usual*
I managed with permissions in spool folder and in regestry without any luck.
Please help in finding solution and understanding how spool works

This is a known problem Cari wrote many post saying it comes with norton but
i disinstalled withou resoults :
(Cari wrote:
"This is a problem we have seen with XP Home and Limited Users... and
usually
only when Norton Antivirus is installed on the PC.
the page, you'll see it set to Spool
Print documents....
Change it to Print Directly to Printer.)
 
C

Cari \(MS-MVP\)

Check your registry. Symantec (Norton) doesn't clean itself up very well at
all.
 
U

Unfortunately

Cari (MS-MVP) said:
Check your registry. Symantec (Norton) doesn't clean itself up very well
at all.
--
Cari
(MS-MVP Printing & Imaging)
Check your registry. Symantec (Norton) doesn't clean itself up very well
at all.

Thank for your answer but i would know how to look....

In the mean time i don't believe that is Norton or that a key will block
access to spool
and after i tried with no solution i reinstalled it
I feel that there has to be a way to print to spool and have Norton
installed in Xp as well
Can you or anyone help me how to ?
 

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