XP updates - Validation Tool

[Natsman]

I am trying to install the following, as it seems necessary before I can
continue with security updates:

Windows Genuine Advantage Validation Tool (KB892130)

But it fails each time.

I have been through a similar process before (some months ago) successfully,
and I know that my copy of XP (SP) is genuine - I've been successfully
updating security patches automatically until a day or so ago.

Anyone any ideas why this Validation Tool should fail to install?

Chris

 

[TaurArian [MS-MVP]]

Microsoft Solution provided by another User:

If the WGA issue occurred when the Windows system has been activated, it was likely caused by one of
the following factors:

1. A security program running background prevents the validation tool from running properly.
2. The WGA engine was not installed or running properly.

We can take the following steps and see if the issue can be resolved.

Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running properly. I suggest we disable
them temporarily to test the issue:

Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs

If any of the above programs cause the issue, please check if it can be re-configured to accept the
WGA ActiveX control. Otherwise, please temporarily disabled to enable the WGA validation tool.
However, please re-enable the application after we complete the troubleshooting steps.

Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working properly. We can use the following
steps to reinstall it. This will ensure the engine files be copied and registered properly.

1. Download the ActiveX cab file from the following link and then save it to the Desktop.
http://download.microsoft.com/downl...-43fd-b6fb-19191521126d/LegitCheckControl.cab

Open the downloaded cab file and we will find the following three files:

GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf

2. Click "Start", click "Run", type: "%windir%\system32" (without quotations) and press Enter. Copy
the GWFSPIDGen.dll and LegitCheckControl.dll files into the opened system32 folder.

3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll" (without the quotations) and
press Enter. We will see a popup message state this process succeeded.

4. Click "Start", click "Run", type: "inf" (without quotations) and press Enter. Copy the
LegitCheckControl.inf file into the opened inf folder.

5. Right click on the copied LegitCheckControl.inf file in the inf folder, and then choose Install.
The WGA engine will be installed automatically.

After we finish the above steps, please restart the computer and try to validate the Windows again.


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

 

[Natsman]

Thanks for your reply, but none of the suggestions made any difference.
Also downloaded the ActiveX cab file and followed the instructions (the
LegitcheckControl.dll was much older than the one already on my computer).
Running REGSVR32 LegitCheckControl.dll merely produced an error message
referring to Return Code 0x80070005

When I downloaded and tried to install the Validation Tool, there was no
indication of an ActiveX element - no bar at the top of IE6, as previously.

Chris
I closed all anitvirus and firewall activity.

Microsoft Solution provided by another User:

If the WGA issue occurred when the Windows system has been activated, it
was likely caused by one of the following factors:

1. A security program running background prevents the validation tool from
running properly.
2. The WGA engine was not installed or running properly.

We can take the following steps and see if the issue can be resolved.

Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running
properly. I suggest we disable them temporarily to test the issue:

Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs

If any of the above programs cause the issue, please check if it can be
re-configured to accept the WGA ActiveX control. Otherwise, please
temporarily disabled to enable the WGA validation tool. However, please
re-enable the application after we complete the troubleshooting steps.

Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working
properly. We can use the following steps to reinstall it. This will ensure
the engine files be copied and registered properly.

1. Download the ActiveX cab file from the following link and then save it
to the Desktop.
http://download.microsoft.com/downl...-43fd-b6fb-19191521126d/LegitCheckControl.cab

Open the downloaded cab file and we will find the following three files:

GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf

2. Click "Start", click "Run", type: "%windir%\system32" (without
quotations) and press Enter. Copy the GWFSPIDGen.dll and
LegitCheckControl.dll files into the opened system32 folder.

3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
(without the quotations) and press Enter. We will see a popup message
state this process succeeded.

4. Click "Start", click "Run", type: "inf" (without quotations) and press
Enter. Copy the LegitCheckControl.inf file into the opened inf folder.

5. Right click on the copied LegitCheckControl.inf file in the inf folder,
and then choose Install. The WGA engine will be installed automatically.

After we finish the above steps, please restart the computer and try to
validate the Windows again.


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

I am trying to install the following, as it seems necessary before I can
continue with security updates:

Windows Genuine Advantage Validation Tool (KB892130)

But it fails each time.

I have been through a similar process before (some months ago)
successfully, and I know that my copy of XP (SP) is genuine - I've been
successfully updating security patches automatically until a day or so
ago.

Anyone any ideas why this Validation Tool should fail to install?

Chris

 

[Dave English]

I am trying to install the following, as it seems necessary before I can
continue with security updates:

Windows Genuine Advantage Validation Tool (KB892130)

But it fails each time.

I have been through a similar process before (some months ago) successfully,
and I know that my copy of XP (SP) is genuine - I've been successfully
updating security patches automatically until a day or so ago.

Anyone any ideas why this Validation Tool should fail to install?

Me 2

 

[Natsman]

It would seem that there is a myriad of threads about this on the
microsoft.public.windowsupdate newsgroup.

The general concensus is that there is a problem with the update, and that
Microsoft are at fault, and as yet don't appear to acknowledge that fact (or
endeavour fix it).

One MVP, a Carey Frisch, suggests that we who all THINK we have a legitimate
version of XP are disillusioned. I took particular exception to this
premise...

Microsoft, please fix it...


Chris

 

[M and D]

I had no problem with the update, so it can't be Microsoft's fault.

Steven

It would seem that there is a myriad of threads about this on the
microsoft.public.windowsupdate newsgroup.

The general concensus is that there is a problem with the update, and that
Microsoft are at fault, and as yet don't appear to acknowledge that fact (or
endeavour fix it).

One MVP, a Carey Frisch, suggests that we who all THINK we have a legitimate
version of XP are disillusioned. I took particular exception to this
premise...

Microsoft, please fix it...


Chris

 

[Natsman]

On the contrary.

Many users have installed successfully, (I have on some machines) but
equally, a large number have not for reasons they cannot ascertain, which
indicates to me (and them) that this tool (or update thereof) has been
promulgated and released with insufficient testing. If it was perfectly OK,
then there would not be such a widespread failure rate. So I think it IS
Microsoft's fault.

Chris
I had no problem with the update, so it can't be Microsoft's fault.

Steven

It would seem that there is a myriad of threads about this on the
microsoft.public.windowsupdate newsgroup.

The general concensus is that there is a problem with the update, and that
Microsoft are at fault, and as yet don't appear to acknowledge that fact
(or
endeavour fix it).

One MVP, a Carey Frisch, suggests that we who all THINK we have a
legitimate
version of XP are disillusioned. I took particular exception to this
premise...

Microsoft, please fix it...


Chris

 

[Dave English]

It would seem that there is a myriad of threads about this on the
microsoft.public.windowsupdate newsgroup.

The general concensus is that there is a problem with the update,

I would agree.

In my case, going to

<http://www.microsoft.com/genuine/downloads/Validate.aspx>

said that I was validated.

I found that if I went to download:

<http://www.microsoft.com/downloads/details.aspx?FamilyID=999d37c3-4013-4
8de-b950-ee01256aaa92&DisplayLang=en>

which is what I actually wanted in the first place, then it says
"validation required", does the validation & gives me the download.

I will keep an eye on microsoft.public.windowsupdate, thanks.

and that
Microsoft are at fault, and as yet don't appear to acknowledge that fact (or
endeavour fix it).

One MVP, a Carey Frisch, suggests that we who all THINK we have a legitimate
version of XP are disillusioned. I took particular exception to this
premise...

Microsoft, please fix it...

....

 

[M and D]

"...that this tool...has been promulgated and released with insufficient testing."

The validation tool has been available on Microsoft's website for more than a year. Only recently did Microsoft begin offering it through Windows Update.

Windows Update is often the place where users pay for their mistakes.

Steven

On the contrary.

Many users have installed successfully, (I have on some machines) but
equally, a large number have not for reasons they cannot ascertain, which
indicates to me (and them) that this tool (or update thereof) has been
promulgated and released with insufficient testing. If it was perfectly OK,
then there would not be such a widespread failure rate. So I think it IS
Microsoft's fault.

Chris
I had no problem with the update, so it can't be Microsoft's fault.

Steven

 

[Natsman]

Perhaps you can be more specific about "Windows Update users paying for
their mistakes".
What mistakes?
Update is update as far as I'm concerned. If Microsoft insist that we're
all better off using their update service, I would at least expect it to
function correctly. I installed the original Validation Tool as part of an
update ages ago. Why does it now insist that I do so again before I can
avail myself ofcurrent updates, and then fail to install?
Is that a mistake on my part? I think not.
Try and have a little sympathy and understanding for the unsuspecting,
honest users who have done everything they think that they are supposed to.


Chris
"...that this tool...has been promulgated and released with insufficient
testing."

The validation tool has been available on Microsoft's website for more than
a year. Only recently did Microsoft begin offering it through Windows
Update.

Windows Update is often the place where users pay for their mistakes.

Steven

On the contrary.

Many users have installed successfully, (I have on some machines) but
equally, a large number have not for reasons they cannot ascertain, which
indicates to me (and them) that this tool (or update thereof) has been
promulgated and released with insufficient testing. If it was perfectly
OK,
then there would not be such a widespread failure rate. So I think it IS
Microsoft's fault.

Chris
I had no problem with the update, so it can't be Microsoft's fault.

Steven

 

[Ted Zieglar]

I've said this many times: Service packs - and other updates to the OS
coming from Windows Update - are like Judgement Day for users whose
computers have been misused or not properly maintained. I have sympathy for
users who get in over their heads, but people need to take responsibility
for their actions. You, on the other hand, prefer to blame Microsoft.

 

[Steve Frank]

I've said this many times: Service packs - and other updates to the OS
coming from Windows Update - are like Judgement Day for users whose
computers have been misused or not properly maintained. I have
sympathy for users who get in over their heads, but people need to
take responsibility for their actions. You, on the other hand, prefer
to blame Microsoft.

That doesn't really make much sense. People who use windows update to
update their computers are maintaining their computers in the fashion that
Microsoft suggests. The fact that Windows update often has unexpected
(negative) results is most definitely Microsoft's fault. Even if a user
never browsed a website or installed non Microsoft software Windows update
still wouldn't work properly all the time. It's undeniable that Microsoft
releases buggy software, if they didn't there would be no need for Windows
Update or it's myriad of patches.

I'm curious to know how you define misused and improperly maintained. What
actions do they need to take responsibility for? Are you suggesting they're
using invalid copies of Windows?

Steve Frank

 

[Ted Zieglar]

Here are just some of the myriad ways users misuse or otherwise damage their
computers:

1. Using unsupported 'cleaning' tools.
2. Making unsupported changes to their computers.
3. Downloading from filesharing services.
4. Using outdated versions of software.
5. Allowing malware onto the computer.
etc. etc.

Of course Microsoft has buggy software - would you expect any less from an
operating system that has untold millions of lines of code, especially when
that code is proprietary? That's one of the main reasons for Windows Update.
Updates are designed to fix or (one can always hope) improve an operating
system that is otherwise running in a manner supported by Microsoft.

 

[Steve Frank]

Here are just some of the myriad ways users misuse or otherwise
damage their computers:

1. Using unsupported 'cleaning' tools.
2. Making unsupported changes to their computers.
3. Downloading from filesharing services.
4. Using outdated versions of software.
5. Allowing malware onto the computer.
etc. etc.

Of course Microsoft has buggy software - would you expect any less
from an operating system that has untold millions of lines of code,
especially when that code is proprietary? That's one of the main
reasons for Windows Update. Updates are designed to fix or (one can
always hope) improve an operating system that is otherwise running in
a manner supported by Microsoft.

Well, unless you only use Microsoft software and go only to microsoft
websites you are in violation of at least one of the 5 you mentioned.
Unfortunately that tends to cut down on the usefulness of a computer and the
internet. Even if you did only run microsoft software and only went to
Windows update it can still wreak havoc on your machine. I've seen it first
hand.

Not to mention, I've regularly done the first four without detrement. The
fact of the matter is that Microsoft can't make their own products work
reliably even with their own software. It's the main reason I stay away
from new MS offerings until they've been out for sometime. Generally the
glitches outweigh the benefits of any new features.

Steve Frank

 

[Ted Zieglar]

Finally your real agenda comes out. Best of luck to you.

 

[Steve Frank]

Finally your real agenda comes out. Best of luck to you.

My real agenda? To stop you from top posting? I really don't know what
you're talking about, but whatever reason you've used to run away it doesn't
change the fact that Microsoft's Windows Update often causes problems with
PCs because it doesn't work properly.

Steve Frank

 

[TaurArian [MS-MVP]]

0x8008005 - access denied

The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=13&ln=en
When searching for available updates on the Windows Update site, you see the 0x800A01AD error while
looking for updates

No guarantees.
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

Thanks for your reply, but none of the suggestions made any difference.
Also downloaded the ActiveX cab file and followed the instructions (the LegitcheckControl.dll was
much older than the one already on my computer). Running REGSVR32 LegitCheckControl.dll merely
produced an error message referring to Return Code 0x80070005

When I downloaded and tried to install the Validation Tool, there was no indication of an ActiveX
element - no bar at the top of IE6, as previously.

Chris
I closed all anitvirus and firewall activity.

Microsoft Solution provided by another User:

If the WGA issue occurred when the Windows system has been activated, it was likely caused by one
of the following factors:

1. A security program running background prevents the validation tool from running properly.
2. The WGA engine was not installed or running properly.

We can take the following steps and see if the issue can be resolved.

Step 1: Disable the security programs temporarily
==========================
The following programs can prevent the validation tool from running properly. I suggest we
disable them temporarily to test the issue:

Norton Security programs
Panda Antivirus programs
Web Accelarator programs
Anti-Spyware programs

If any of the above programs cause the issue, please check if it can be re-configured to accept
the WGA ActiveX control. Otherwise, please temporarily disabled to enable the WGA validation
tool. However, please re-enable the application after we complete the troubleshooting steps.

Step 2: Install the WGA engine manually
==========================
The WGA engine may have been already installed but is not working properly. We can use the
following steps to reinstall it. This will ensure the engine files be copied and registered
properly.

1. Download the ActiveX cab file from the following link and then save it to the Desktop.
http://download.microsoft.com/downl...-43fd-b6fb-19191521126d/LegitCheckControl.cab

Open the downloaded cab file and we will find the following three files:

GWFSPIDGen.dll
LegitCheckControl.dll
LegitCheckControl.inf

2. Click "Start", click "Run", type: "%windir%\system32" (without quotations) and press Enter.
Copy the GWFSPIDGen.dll and LegitCheckControl.dll files into the opened system32 folder.

3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll" (without the quotations)
and press Enter. We will see a popup message state this process succeeded.

4. Click "Start", click "Run", type: "inf" (without quotations) and press Enter. Copy the
LegitCheckControl.inf file into the opened inf folder.

5. Right click on the copied LegitCheckControl.inf file in the inf folder, and then choose
Install. The WGA engine will be installed automatically.

After we finish the above steps, please restart the computer and try to validate the Windows
again.


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527

I am trying to install the following, as it seems necessary before I can continue with security
updates:

Windows Genuine Advantage Validation Tool (KB892130)

But it fails each time.

I have been through a similar process before (some months ago) successfully, and I know that my
copy of XP (SP) is genuine - I've been successfully updating security patches automatically
until a day or so ago.

Anyone any ideas why this Validation Tool should fail to install?

Chris

 

[mtwomey]

My real agenda? To stop you from top posting? I really don't know what
you're talking about, but whatever reason you've used to run away it doesn't
change the fact that Microsoft's Windows Update often causes problems with
PCs because it doesn't work properly.

Steve Frank

I'm not even involved in this argument, but this is funny, so I thought
I'd share it:

Tim, just hours ago today you advised another user, who had a question
about their camera, that installing non-Microsoft certified drivers is
no big deal and the shouldn't worry about it:

http://groups.google.com/group/micr...3346f04c0b?lnk=st&q=&rnum=19#3219db3346f04c0b

Seems like the opposite of what you're saying above, but maybe I'm
misreading it

-Matt

 

[Matt]

O.K. I'm not even involved in this debate, but I thought this was funny
- so I'll share it.

Tim - just hours earlier today you advised someone who was having
trouble with their camera that it was no problem to install
non-microsoft certified drivers adn they shouldn't worry about it:

http://groups.google.com/group/micr...n't+install+KB892130&rnum=18#befce94f02cc75e3

Isn't this basically the opposite of what you're saing above? Or maybe
I'm misreading it

-Matt

 

[Matt]

O.K. I'm not even involved in this debate, but I thought this was funny
- so I'll share it.

Tim - just hours earlier today you advised someone who was having
trouble with their camera that it was no problem to install
non-Microsoft certified drivers and they shouldn't worry about it:

http://groups.google.com/group/microsoft.public.windowsxp.help_and_su...

Isn't this basically the opposite of what you're saying above? Or maybe
I'm misreading it

-Matt