XP System lock-up after program install

[donaldhh]

Greetings,
First post here. I have tried 2x to install a mouse driver update from
Lenovo. After the install, the following occur:
Run DLL as an APP has encountered a problem..
Explorer has encountered a problem...
Windows Genuine Advantage has encountered a problem...
When opening Task Manager nothing works to kill any Apps or Processes. Then
the Dr Watson Post Mortem Debugger has encountered a problem... pops up and I
need to open Task Manager again to get to Shutdown to restart in Safe Mode. I
have XP SP2 with all updates installed. This process also totally wiped out
AVG Free 7 to a reinstall. I scanned the file I downloaded first and it
checked out OK.
Any feedback greatly appreciated. Windows Firewall is active.
Donald

 

[peter]

does your mouse work without the update??
is there anything in the "update" that you think you need??

if it ain't broke..don’t fix it!!
peter

 

[donaldhh]

Peter,
Thanks for the quick response. Yes it works fine. Only thing was I
couldn't uninstall the old Win98 SE Mouse Suite drivers after the XP upgrade.
Sometimes the blue scroll button goes too fast on certain tasks. It is
working off the MS PS2 driver and there are some Tabs in the properties that
are usable. I was just amazed at why all those events occured while
installing. Gues I'm a bit of a perfectionist at times and I like to keep all
drivers and software current.
Thanks again
Donald