Mike X said:
When double clicking on Printer Preferences or Properties, I get the
following message: Windows Explorer has encountered a problem and needs to
close. After clearing that message I get this: Dr. Watson Postmortem
Debugger has encountered a problem and needs to close. I have tried
SFC/Scannow from the command line, but that didn't help. Also, when double
clicking System or Power in the Control panel, I get the following message:
RUNDLL An exception occurred while trying to run... Any suggestions would be
appreciated.
First make sure the machine is clean then have a look in the event viewer
for error message that can shed some light on the causer.
To access the Event Viewer, open a run command and type in:
eventvwr.msc click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.
You receive an "Explorer.exe has generated errors and will be closed by
Windows" error message
http://support.microsoft.com/?scid=kb;EN-US;Q314867
Can't access Windows Explorer, Control Panel et al.
http://aumha.net/viewtopic.php?p=80536
= This can be caused also by BHO third-party, Video card malfunctioning,
hardware driver going bad.
Check in the Device Manager for any malfunctioning devices.
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download these tools to see the running processes in real-time and you
can search them to make sure they are Legit.
"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
FileMon for Windows v7.04
By Mark Russinovich and Bryce Cogswell
Use FileMon monitors and displays file system activity on a system in
real-time.
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
HTH.
nass
