XP stops after logon

G

Guest

Windows Update installed some updates recently. I do not know which ones they
were, but most likely ones that came out in the past 2 weeks I think? After
restarting the computer, the login screen became the NT-type dialog box
instead of the MSN explorer-type login that had previously been displayed
(where you click the username instead of typing it in; I believe this should
be displayed for xp home, not pro?). After I logged in, the computer would
hang for a bit, and after about 10 seconds, I would get an error message (the
one with error reporting) saying Windows Explorer had crashed and no further
response from the computer. Task Manager would appear with ctrl-alt-del, but
trying to run an app using file>run made it freeze. No further action has
been possible with the computer. I tried safe mode and last known good
configuration, but these have not changed anything. Any help is greatly
appreciated!
 
R

Rock

m. oka said:
Windows Update installed some updates recently. I do not know which ones they
were, but most likely ones that came out in the past 2 weeks I think? After
restarting the computer, the login screen became the NT-type dialog box
instead of the MSN explorer-type login that had previously been displayed
(where you click the username instead of typing it in; I believe this should
be displayed for xp home, not pro?). After I logged in, the computer would
hang for a bit, and after about 10 seconds, I would get an error message (the
one with error reporting) saying Windows Explorer had crashed and no further
response from the computer. Task Manager would appear with ctrl-alt-del, but
trying to run an app using file>run made it freeze. No further action has
been possible with the computer. I tried safe mode and last known good
configuration, but these have not changed anything. Any help is greatly
appreciated!

Have you tried safe mode with command prompt? If it boots into this
then run a system restore to before you did the updates:

Run this command line to enter system restore:
c:\windows\system32\restore\rstrui.exe
 

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